Account Representative - State Farm Agent Team Member
Deatria Walker - State Farm Agent
Cincinnati, OH
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JOB DETAILS
SKILLS
Business Operations, Customer Relations, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Licensing, Marketing, Multitasking, Operations, Resolve Customer Issues, Sales, Service Delivery, Team Player, Time Management, Track Customer Issues, Training/Teaching
LOCATION
Cincinnati, OH
POSTED
30+ days ago
Benefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY: I'm a proud graduate of the University of Cincinnati and a member of Delta Sigma Theta Sorority, and I’ve spent the past 17 years building a career around helping people protect what matters most. Before opening my agency, I worked as a team member for another State Farm agent, which gave me the foundation to create a successful business centered on exceptional customer service and strong relationships.
Our office is friendly, laid-back, and collaborative — a place where we work hard, celebrate wins, and always keep our focus on delivering top-tier service. My team has been with me for many years, and that longevity speaks to the supportive, team-oriented culture we’ve built. Currently, we are a close-knit group of three, and we’re excited to grow with new team members who share our passion for helping others.
We offer full-time benefits including group life insurance, a health insurance stipend, paid vacation and holidays, and both individual and team bonuses. Our mission is to be our customers’ first and best choice for insurance and financial services. If you’re someone who is driven, detail-oriented, and committed to delivering service excellence, this could be the perfect place for you to thrive.
ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Deatria Walker - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.