Account Representative - State Farm Agent Team Member

Araceli Sandoval - State Farm Agent

  • Chatsworth, CA
  • 6 days ago
  • Full-time

Highlights

That experience gave me a deep understanding of the business and a passion for helping customers and developing successful team members. Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.

Numbers & Facts

LocationChatsworth, CA
Job TypeFull-time

Description

Benefits:
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2017 after spending 25 years as a State Farm team member. That experience gave me a deep understanding of the business and a passion for helping customers and developing successful team members. I'm the proud parent of three children and grandparent of five grandchildren, and I love hiking, spending time outdoors, and making memories with my family.

Being involved in the local community is important to me, and I enjoy supporting and giving back whenever I can. Building strong relationships with both our customers and our community is a core part of who we are.

Our agency offers health benefits, PTO, licensing reimbursement, professional development, Team Hall of Fame recognition, opportunities for growth and advancement, and a strong commitment to work-life balance. We believe in celebrating success and investing in our team's future.

Our culture is supportive, encouraging, and growth-focused. I'm looking for someone who is coachable, outgoing, personable, and motivated to succeed. If you have a positive attitude, strong work ethic, and a genuine passion for helping others, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Araceli Sandoval - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

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