Account Representative - State Farm Agent Team Member

Mary Boggs - State Farm Agent

  • Ashland, KY
  • 7 days ago
  • Full-time

Highlights

Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Numbers & Facts

LocationAshland, KY
Job TypeFull-time

Description

Benefits:
  • Paid Lunch
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency on July 1, 2021 after starting my career as a State Farm team member back in 2006. Our team may be small, but we’re built on a strong foundation of service and a genuine desire to help people.


We offer paid lunch time, prelicensing and licensing reimbursement, birthday celebrations, paid time off, and performance-based bonuses to show our appreciation for great work. What really makes our agency special, though, is our culture — one centered around helping others and making a positive difference every day.


We look for team members who are self-motivated, punctual, dependable, and detail oriented. If you’re someone who takes initiative and thrives in an environment that values people first, you’ll feel right at home here.

ROLE DESCRIPTION:
As Account Representative for Mary Boggs - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Willingness to obtain Property & Casualty license.


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