Account Representative - State Farm Agent Team Member

You’ll act as a trusted advisor, identifying coverage gaps, recommending solutions, and strengthening relationships that lead to long-term retention and revenue growth. At Christine Flomerfelt Insurance Agency, this role is more than answering phones or processing paperwork — you are a key contributor to agency growth and customer success.

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Multiline Representative – Sales & Service Hybrid Role
 Christine Flomerfelt Insurance Agency
Akron, PA 17501
Full-Time | In-Office
Base Pay + Commission + Performance Bonuses


Drive Growth. Deliver Value. Make an Impact.


At Christine Flomerfelt Insurance Agency, this role is more than answering phones or processing paperwork — you are a key contributor to agency growth and customer success.


As a Multiline Representative, you’ll blend strong customer service with proactive, needs-based sales. You’ll act as a trusted advisor, identifying coverage gaps, recommending solutions, and strengthening relationships that lead to long-term retention and revenue growth.


If you're someone who enjoys helping people but also thrives on hitting goals and earning commission, this is the opportunity for you.


What This Role Looks Like


You will:

• Proactively recommend auto, home, renters, life, and health products based on customer needs
  
  
• Follow up on quotes, cross-sell opportunities, and inbound leads
  
  
• Assist with policy applications, renewals, and coverage adjustments
  
  
• Respond to customer inquiries with accuracy and urgency
  
  
• Maintain detailed records and documentation
  
  
• Support retention efforts by conducting policy reviews and protection conversations
  
  
• Contribute to office production goals and team performance metrics
  
  

This is a relationship-based sales role — service opens the door, but growth comes from confident conversations.


Licensing Requirements

• Active Pennsylvania Property & Casualty license required
  
  
• Life & Health license preferred
  
  
• Candidates must be willing to obtain required licenses if not currently held
  
  

We provide licensing support, study guidance, and onboarding assistance to help you succeed.


What We’re Looking For

• Strong communication and interpersonal skills
  
  
• Comfortable discussing coverage, handling objections, and closing sales
  
  
• Detail-oriented with strong multitasking ability
  
  
• Self-motivated and goal-driven
  
  
• Prior customer service or sales experience preferred
  
  
• Insurance experience is a plus
  
  

Why Join Our Agency?

• Competitive base salary + commission opportunities
  
  
• Performance bonuses
  
  
• Licensing support and continued professional development
  
  
• A supportive, community-focused team environment
  
  
• Long-term growth in a stable industry
  
  

If you’re ready to grow your income, develop your skills, and make a meaningful impact in the Akron community, we’d love to hear from you.

Christine Flomerfelt State Farm is an Equal Opportunity Employer and encourages applications from individuals of all backgrounds and experiences.