Company Description:â¯
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.â¯
Specialties:â¯
As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:â¯
- Pressure Managementâ¯
- Isolation Valves & Actuationâ¯
- Control Valves & Regulatorsâ¯
- Process Control & Safety Systemsâ¯
- Oil & Gas Automation– fiscal custody metering, controls, and SCADAâ¯
- Reliability Solutions & Servicesâ¯
- Specialty Pumps & Rotating Equipmentâ¯
- Instrumentationâ¯
- Maintenance & Repair Servicesâ¯
Duties and Responsibilities:
- Responsible for the establishment, maintenance, and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services.
- Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
- Maintains a high degree of product and application knowledge.
- Maintains a high degree of upstream oil & gas industry knowledge and awareness, including: trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers’ businesses.
- Maintains comprehensive customer support with a primary base on customer retention.
- Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include Puffer-Sweiven products and services.
- Works within account teams as required to develop and implement the Account Plan.
- Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
- Maintains up to date information on projects and opportunities in Salesforce CRM and uses the tool to generate positive business outcomes.
QUALIFICATIONS:
Education/Knowledge:
- BS/BA degree required, engineering or associated technical degree preferred.
- Strong knowledge of oil & gas production industry applications, operations and technology.
Experience/Skills:
- A minimum of 3-5 years proven sales experience in the upstream oil & gas industry. Solid network of current industry contacts is preferred.
- Experience with control valves, regulators, isolation valves, actuators is strongly preferred.
- Strong information management skills, including personal computer use.
- Strong effective written and excellent oral communication skills, including strong presentation skills.
COMPETENCIES:
- Excellent demonstrated ability to interface with and influence technical decision makers.
- Excellent prospecting/opportunity skills. Strong innovation in selling and servicing techniques.
- Excellent analytical and creative problem-solving skills.
- Strong technical ability to evaluate potential product applications and alternatives.
- Strategic thinker - cognizant of factors that may affect account strategy.
- Strong customer service skills, including the ability to develop rapport and trust with customers while creating dependency.
- Strong ability to interact effectively with all levels of customer contacts and internal personnel.
- Strong interpersonal skills including engaged listening and acknowledging skills, as well as questioning and discovery skills.
- Team player - good conflict management/ consensus building skills.
- Strong drive and initiative, highly motivated.
- Strong negotiating skills.
- Strong ability to manage customer expectations relative to deliverables and timeframes.
- Exhibits strong self-management skills including a high degree of professionalism and dependability.