Business Development, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Develop and Maintain Customers, Driver's License, Equipment Safety, Field Sales, HVAC, Industry/Trade Analysis, Maintenance Services, Market Trend Analysis, Marketing Plan, Meet Sales Quota, Negotiation Skills, Parts Sales, Process Development, Refrigeration, Regional Sales, Regulations, Rentals, Revenue Growth, Safety Compliance, Sales, Sales Management, Sales Presentation, Sales Prospecting, Sales Strategy, Staff Development, Team Player, Territory Development, Territory Management, Trend Analysis, Willing to Travel
Job Title: Account Manager
Location: Northern CA- Covering Stockton, Sacramento and San Leandro Areas.
Job Type: Full-Time
Salary Range: $55k to $65k DOE + commission + company vehicle
Position Summary:
The Account Manager is responsible for growing sales within an assigned territory by developing new business and expanding existing customer relationships. This role focuses on the sale of transport refrigeration units, parts, service, repair and maintenance solutions, while delivering exceptional customer support and driving profitable growth.
Responsibilities:
Sales Strategy & Execution:
- Drive sales growth within the assigned territory through the sale of transport refrigeration units, parts, service, repair, maintenance, and other aftermarket solutions.
- Communicate and ensure successful implementation of HVAC/Trailer and Reefer Equipment and Supply business, marketing, and sales plans.
- Identify and research prospects, define business opportunities, and execute a plan to secure new business.
- Collaborate with internal teams, leveraging diverse inputs and perspectives to strengthen strategy and execution.
- Grow equipment, parts, and service revenue through proactive customer engagement, account development, and territory planning.
Client Relationship Management:
- Develop trusted customer relationships and integrate customer goals with sales plan objectives for mutual growth.
- Maintain and expand existing accounts while identifying opportunities to increase parts, service, maintenance, and equipment sales.
- Serve as the primary point of contact for customers within the assigned territory.
Market Intelligence:
- Maintain awareness and analyze industry trends, including in-depth knowledge of competitors' offerings, strategies, disruptions, and new market trends.
- Maintain accurate customer, market, and sales activity information within the CRM system.
Reporting & Accountability:
- Achieve activity, sales, gross profit, and territory growth targets.
- Report on actions taken to reach intermediate goals in cooperation with team members and established sales processes.
Travel & Field Engagement:
- Regularly travel to existing customer and prospective client locations.
- Conduct customer visits, sales presentations, and business development activities throughout the assigned territory.
Operational & Safety Compliance:
- Possess the ability to work effectively in a fast-paced environment.
- Comply with all road signs and operate vehicles within their designated limits and in accordance with prevailing weather conditions.
- Adhere to all Auto and Equipment Safety rules and regulations while performing work assignments.
- Perform other functions or duties as directed by management in line with dealership objectives.
Qualifications:
- 2-3 years of experience in outside sales, account management, business development, transportation, transport refrigeration, HVAC, diesel, truck, trailer, or a related industry preferred.
- Strong communication, negotiation, relationship-building, and customer service skills.
- Self-motivated with the ability to work independently, manage an assigned territory, and achieve sales objectives in a fast-paced environment.
- Proficiency with CRM systems and Microsoft Office applications.
- Must be at least 21 years of age and possess a valid driver's license with an acceptable driving record.
- This is a field-based position requiring approximately 75%-85% travel within the assigned territory.
- Regular customer visits, occasional overnight travel, and business-related travel are required. A company vehicle will be provided.
About Sonsray:
Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.
Why work here?
At Sonsray, we value all employees, their contributions, and most importantly, their ideas! We know that the key to moving mountains is teamwork. This is what we offer our team members:
- Medical coverage (PPO + HSA options)
- Dental, Vision, and Life insurance provided at no cost
- 401K with competitive employer contributions
- 80 hours of annual vacation, increasing with years of service
- Uniforms provided annually
- Annual boot voucher of $125.00
- One full paid day off annually for community volunteer work
- Birthday meal provided by Sonsray
- Privately owned and operated, with decisions made based on core values rather than corporate directives
- Annual Holiday Party, including covered airfare and hotel for employees and a guest
- Emphasis on company growth and employee development
- Open-door policy, fostering a collaborative environment with active owner and management involvement
https://sonsray.com/about/sonsray-video-gallery/
Questions? Contact us at Recruiting@Sonsray.com or 323.319.1900 Ext 1830
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