Account Manager - State Farm Agent Team Member

Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. ROLE DESCRIPTION: As an Account Manager for James Piscitelli Insurance Agency, Inc., you are vital to our daily business operations and customers’ success.

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

ROLE DESCRIPTION:
As an Account Manager for James Piscitelli Insurance Agency, Inc., you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Currently licensed (Property/Casualty and Life/Health) and a minimum of 1 year experience in State Farm systems is required.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations. 

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• State Farm Experience
• Property & Casualty Insurance License
• Life Accident & Health Insurance License
• Experience managing client relationships
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

This is a remote position.