Account Manager - State Farm Agent Team Member

Christi Spencer - State Farm Agent

  • Wake Forest, NC
  • 3 days ago
  • Full-time

Highlights

I'm actively involved with the Wake Forest Chamber of Commerce, Kerr Family YMCA Board, Town of Wake Forest Parks, Recreation and Cultural Resources Board, and St. As an Account Manager for Christi Spencer - State Farm Agent, you are vital to our daily business operations and customers’ success.

Numbers & Facts

LocationWake Forest, NC
Job TypeFull-time

Description

Benefits:
  • Simple IRA
  • Licensing paid by agency
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2013 and currently lead a team of four. Before becoming a State Farm agent, I worked as a teacher, which helped shape my passion for educating and helping others. I'm a proud East Carolina University graduate, where I met my husband, who is also a State Farm agent. We have three children and stay busy with sports and family activities. Outside of work, I enjoy running marathons, playing golf, and cheering on college football and basketball!

Community involvement is a big part of who I am. I'm actively involved with the Wake Forest Chamber of Commerce, Kerr Family YMCA Board, Town of Wake Forest Parks, Recreation and Cultural Resources Board, and St. Catherine of Siena Catholic Church. I love supporting local families and welcoming those new to our community.

Our agency offers a Simple IRA with employer match, health reimbursement, structured training, professional development, and opportunities for career advancement.

We've built a supportive, enthusiastic, and growth-oriented team that values collaboration and exceptional customer service. I'm looking for someone who is professional, detail-oriented, curious, and willing to take initiative. If you enjoy going above and beyond for others and want to grow with a team that values both community and career development, we'd love to meet you!

ROLE DESCRIPTION:
As an Account Manager for Christi Spencer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.

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