Benefits:- Signing Bonus based on Licensing Timing
- SIMPLE IRA with Employer Match
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Dental insurance
ROLE DESCRIPTION:
As an
Account Manager at Jim Riley State Farm, you’ll be a key part of our day-to-day success—supporting customers, strengthening relationships, and helping grow the agency. This is a
professional sales and client service role where you’ll use your insurance knowledge to recommend the right coverage and deliver a great customer experience.
If you’re organized, personable, and motivated by helping people protect what matters most, we’d love to have you on our team.
RESPONSIBILITIES:
- Build and maintain strong client relationships to support retention, referrals, and growth.
- Conduct proactive policy reviews and recommend coverage options based on customer needs.
- Make outgoing sales calls to warm leads, listening to their goals and presenting suitable insurance and financial solutions.
- Use your product knowledge to help customers understand coverage options clearly and confidently.
- Assist with existing customers by answering questions, updating policies, and ensuring the service they receive is timely and accurate.
- Resolve customer concerns and complex service issues efficiently and professionally.
- Partner with internal teams to ensure accurate coverage, timely updates, and excellent service.
- Track activity and performance goals to support measurable agency growth.
QUALIFICATIONS:
- Experience in sales or account management preferred (but strong candidates with aspire to succeed at sales/customer service experience are encouraged).
- Strong communication and interpersonal skills—you can connect with people and earn trust.
- A sales mindset with a proven ability (or strong desire) to meet targets.
- Comfort engaging in sales conversations and following up consistently.
- High integrity and professionalism, with a commitment to compliance and customer-first service.