Account Manager - State Farm Agent Team Member

This is a sales + customer service position for someone who enjoys building relationships, identifying opportunities, educating customers, and following through. You’ll be joining a growing local agency led by its owner , where your work directly impacts our customers, our team, and the growth of the business.

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Free food & snacks

ACCOUNT MANAGER | SALES + CUSTOMER EXPERIENCE 


Jessica Carlos State Farm | San Antonio, TX 


Hi, I’m Jessica, the owner of Jessica Carlos State Farm. 


I didn’t build my agency just to sell insurance. I built it to create a team where people can grow, be challenged, have fun, and make a real difference for the customers and community we serve. 


We’re growing, and I’m looking for someone who wants more than just a job. 


If you’re competitive, coachable, dependable, and genuinely enjoy talking to people, this could be the opportunity you’ve been looking for. 


THE ROLE 


As an Account Manager, you’ll play an important role in both the customer experience and the growth of our agency. 


This is a sales + customer service position for someone who enjoys building relationships, identifying opportunities, educating customers, and following through. 


You won’t be expected to use high-pressure sales tactics. Our approach is simple: listen, educate, recommend, and take care of people. 


WHAT YOU’LL DO 

• Build and maintain strong, long-term customer relationships
• Conduct policy reviews and help customers understand their coverage
• Identify opportunities to protect customers with additional products when appropriate
• Follow up with warm and cold leads using a consultative sales approach
• Handle customer service needs and help resolve more complex issues
• Make outbound calls and consistently follow up with prospects and customers
• Maintain accurate CRM notes, tasks, and follow-up activity
• Work toward weekly and monthly agency goals
• Participate in coaching, training, and team development
• Represent Jessica Carlos State Farm professionally in our office and community

WHO WE’RE LOOKING FOR
 
You might be a great fit if you:
 

• Are naturally outgoing and comfortable talking with people
• Enjoy sales and are motivated by goals
• Are reliable and take ownership of your responsibilities
• Are coachable and actually want to improve
• Can have a difficult conversation without avoiding it
• Follow through instead of needing to be reminded
• Are organized and able to manage multiple priorities
• Want to build a career, not simply collect a paycheck
• Care about doing the right thing for the customer

Insurance experience is a plus, but attitude, work ethic, coachability, and consistency matter just as much.

WHY WORK WITH US?

You won’t be joining a giant corporate office where you’re just another employee.

You’ll be joining a growing local agency led by its owner, where your work directly impacts our customers, our team, and the growth of the business.

WHAT WE OFFER
 

• $38,000 base salary + uncapped monthly commissions
• Training and ongoing coaching
• A supportive but accountability-driven environment
• Opportunities for professional and financial growth
• A team culture built around professionalism, teamwork, and having fun
• Opportunities to participate in community events and outreach
• The ability to develop valuable sales, communication, and insurance expertise
• A long-term opportunity to grow with a successful agency

THE RIGHT FIT MATTERS

I’m not looking for someone who simply needs a job.

I’m looking for someone who says:

“Give me the expectations, give me the tools, coach me, and I’ll go to work.”

If you’re looking for a place where you can be challenged, recognized for your effort, develop professionally, and make an impact, I’d love to meet you.

REQUIREMENTS
 

• Must currently hold an active Texas General Lines Property & Casualty license
• Must currently hold an active Texas General Lines Life, Accident & Health license
• Comfortable engaging customers in sales and service conversations
• Able to follow a structured sales and customer experience process
• Strong communication and organizational skills
• Reliable attendance and consistent follow-through
• Willingness to be coached, measured, and held accountable to activity and performance goals
• Must have a long-term mindset and desire to grow

Location: San Antonio, TX
Agency: Jessica Carlos State Farm
Compensation: $38,000 Base + Uncapped Monthly Commissions
Career Focus: Sales | Customer Experience | Insurance | Professional Growth