Duties include but are not limited to:
- Establish and maintain professional relationship with clients via face-to-face meetings, e-mail, and telephone correspondence, using good listening and comprehension skills.
- Identify, research, isolate, resolve, and follow up on all reported client issues, escalating more complex issues to management as appropriate.
- Log and manage all open issues.
- Provide basic benefit consulting and training on an ongoing basis and facilitate the resolution of all issues pertaining to the client.
- Ensure that all client deliverables are accurate, delivered, and meet the needs of the client.
Job Requirements:
- Associate's degree or equivalent industry experience preferred.
- 2-4 years' PBM or other pharmacy-related experience preferred.
- Experience with Microsoft Office.
Physical Demands:
- Requires sitting, standing, and occasional light lifting.
The Perks of Joining Our Team:
We believe in taking care of our team. You'll enjoy a comprehensive benefits package designed to support your well-being and financial future:
- Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance.
- Time to Recharge: Paid vacation and holiday pay.
- Focus on Your Wellness: We offer a robust Employee Wellness Program.
- Invest in Your Future: 401(k) with a company match.
- Support System: Employee Assistance Program provides confidential support and counseling.
- Get Rewarded for Referring Great People: Employee referral program.
Ready to start your rewarding journey with us? Apply today!
ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at HumanResources@procarerx.com.
ProCare Rx is an Equal Opportunity Employer