Account Manager

Responsibilities:

• Handle all client inquiries with a commitment to achieving 100% client satisfaction.
• Manage inbound calls and provide information related to timeshare exits.
• Maintain a supportive and professional demeanor in all interactions.
• Ensure accurate tracking and management of client data.
• Work closely with our team and partners to maintain excellent service standards.
• Participate in training and team meetings, contributing to a collaborative work environment.
• Be able to manage a portfolio of approximately 50 - 80 clients.

Qualifications:

• Excellent communication skills
• Proficiency in Microsoft Office Suite.
• Detailed, organized and time management skills are a must
• Have the ability to work under pressure and meet deadlines
• Ability to work as part of a team and as a self-starter.
• Able to work with minimal supervision
• This is an in office position - NOT REMOTE

Benefits:

• Opportunities for professional development and growth.
• A supportive team environment and a positive workplace culture.
• Long-term job security and employee recognition programs.