Benefits:- Licensing Fees Paid by Agency
- 401(k) matching
- Paid time off
- Training & development
Are you friendly, dependable, and enjoy working with people? Washtenaw Insurance Services – Farm Bureau is looking for a customer-focused
Account Manager to join our team!
In this role, you'll primarily work with personal lines insurance, helping customers with their auto, home, and other insurance needs. You'll build relationships, assist with everyday policy needs, and help clients find the right coverage.
We're open to both experienced insurance professionals and entry-level candidates.
No insurance experience or license is required to apply! For candidates hired without a license, we'll cover the cost of obtaining the required insurance license. Already licensed? You may qualify for a higher starting base wage!
What You'll Do
- Assist customers with questions about their insurance policies and coverage.
- Handle policy changes, renewals, billing questions, and general account servicing.
- Build strong relationships with clients and provide excellent customer service.
- Explain coverage options and help customers find the right protection.
- Identify opportunities to recommend additional coverage.
- Communicate with customers by phone and email.
- Maintain accurate customer records and policy information.
- Work with the team to ensure a positive customer experience.
What We're Looking For
- Friendly, professional, and customer-focused personality.
- Strong communication and organizational skills.
- Dependable with good attention to detail.
- Willingness to learn and develop new skills.
- Ability to work independently and as part of a team.
- Previous customer service, sales, or insurance experience is helpful but not required.
- An active insurance license is a plus, but unlicensed candidates are encouraged to apply.
What We Offer
- Competitive base hourly pay based on experience, plus commission opportunities.
- Licensing costs covered for candidates hired without a license.
- Training and support to help you learn the insurance industry.
- Opportunities for professional growth and career advancement.
- A chance to build a long-term career while helping individuals and families protect what matters most.
Ready to Apply?
Whether you have insurance experience or are looking to start a new career, we'd love to hear from you! If you're personable, dependable, and enjoy helping people,
apply today to join Washtenaw Insurance Services – Farm Bureau as an Account Manager!