Highlights
This role will manage key customer accounts, coordinate with internal production teams, and ensure customer expectations for quality, service, and delivery are met. Wheeler Staffing Partners is seeking an experienced Account Manager for a direct hire opportunity with a print and packaging manufacturer in Dallas, TX.
Numbers & Facts
| Location | Dallas, TX |
| Industry | Staffing/Employment Agencies |
| Company Size | 50 to 99 employees |
| Year Founded | 2014 |
| Website | http://wheelersp.com/ |
Description
Account Manager Print Industry
Location: Dallas, TX
Employment Type: Full-Time | Direct Hire
Work Arrangement: 100% Onsite
Schedule: MondayFriday | 8:00 AM5:00 PM or 7:00 AM5:00 PM
Salary: $50,000$60,000 annually
Position Overview
Wheeler Staffing Partners is seeking an experienced Account Manager for a direct hire opportunity with a print and packaging manufacturer in Dallas, TX. This role will manage key customer accounts, coordinate with internal production teams, and ensure customer expectations for quality, service, and delivery are met.
The ideal candidate has 35 years of account management or customer service experience within the printing, labels, or packaging industry.
Key Responsibilities
- Manage and develop relationships with key customer accounts.
- Serve as the primary contact for customer inquiries, orders, and issue resolution.
- Coordinate with Production, Quality, Scheduling, and Finance to support timely order fulfillment.
- Monitor account performance, KPIs, forecasts, and order milestones.
- Lead customer meetings and provide proactive account updates.
- Resolve service, quality, and delivery concerns.
- Identify customer needs and recommend appropriate print and packaging solutions.
- Maintain accurate account documentation and reporting.
Qualifications
- 35 years of account management or customer service experience in printing, labels, or packaging manufacturing.
- Knowledge of pressure-sensitive labels, shrink sleeves, pouch packaging, and tamper-evident labels preferred.
- Strong customer service, communication, and relationship-building skills.
- Ability to manage multiple accounts, priorities, and deadlines.
- Strong problem-solving, organization, and follow-up skills.
- Experience tracking KPIs and account performance.
- Proficiency with Microsoft Office.
- Must be able to work 100% onsite in Dallas, TX.
Why Work with Wheeler Staffing Partners?
Wheeler Staffing Partners connects talented professionals with meaningful career opportunities while providing clear communication and dedicated support throughout the hiring process.
Apply today to learn more!
About Company
Wheeler Staffing Partners' (WSP) has outstanding client relationships providing consultants with access to some of the most desirable employment opportunities across the nation. Our experience, the solutions we provide, our business processes, and partnerships with our consultants and clients has made the company one of the most sought after placement firms for job seekers and companies of all sizes. WSP, provides all candidates with career opportunities, skill assessments, and interview consulting services and our clients with the candidates that meet their culture and skill set. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals to our RPO Service offerings, we create models to deliver a world-class service, with a sense of urgency and professionalism at the best price. Let us put our expertise and services to work for you!
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