BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance repair and operations MRO products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders including our associates.
Requisition ID 20896
Employment Type Full Time
Job Category Supply Chain
Work Location Maple Grove MN OEM BU
BRIEF POSITION SUMMARY
The OEM Account Manager provides a sales service-oriented interface with all outside consultants users representatives prospects and internal personnel. Promotes products and capabilities in alignment with AIS sales and profitability objectives. Customer focus follow-through proactive communication organization and the ability to multi-task are essential for this role. This role requires a top-notch communicator building and maintaining key relationships with all stakeholders end users internal stakeholders and outside influencers to demonstrate outstanding commitment to our customers success. Needs to have a sense of urgency an understanding of how processes should work and what can be achieved when following and optimizing them for the business challenges that are faced daily. This role is often the first point of contact with our customers and has the role of modeling the companys values brand and image in the eyes of our customers and suppliers.
DUTIES AND RESPONSIBILITIES
Acts as the key interface between the customer and internal departments purchasing quality warehouse and accounting to coordinate activities between the customers sales and other functional areas of the business to meet organizational goals as well as ensure timely and accurate order shipments to the customer.
Enhances sales and provides resolution to questions from key customer decision makers specifiers engineers and suppliers through the application of product knowledge and coordination of external i.e. suppliers and internal resources.
Ensures the integrity and growth of the gross margin performance of the aligned customers. Leads the growth-focused initiatives in this space while working collaboratively with the RBDM where applicable RSM Directors of Account Management Directors of Sales and others in the organization.
Ensures that purchase orders VMI and EDI Electronic Data Interchange orders are verified and accurately entered tracking errors and initiating preventive steps handle cancellations debits and credits.
Expedites orders to make the delivery time and monitoring for past due orders.
Maximize the integration of ERP Enterprise Resource Planning system tools into all areas of company daily activities.
Responsible for assistance of identification documentation segregation evaluation and disposition of non-conforming product services and systems.
Collaborates with Regional Sales Managers to determine necessary strategic sales approaches.
Enters new customer data and update changes to existing or new accounts in the corporate database TdF.
Quotes products for customers.
Communicates brand identity and corporate position.
Supplies customers in a timely response regarding product information I.e. pricing lead-time and other pertinent information while following AIS policy and guidelines for all special prints are sent through the print review process
Visits customer and/or supplier locations.
Attends trade shows as required.
ISO Compliance
Attends periodic training where applicable
Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSCs vision and unity of purpose. Participation in special projects and performs additional duties as required
QUALIFICATIONS
What You Need
Bachelors degree or minimum five years of Industrial Distribution Inside Sales experience required.
Must be a master communicator in all aspects in person written and verbally. This translates into providing concise and detailed information presented in a professional manner both in content and in tone.
Ability to persuade convince clarify and determine what is needed to make the sale.
Be agile and adept at negotiations being mindful of the bottom line as well as securing the relationship and the sale.
Skilled at organizing tasks prioritizing time while being keenly aware of deadlines and the sales pipeline. Proficient at following up and keeping all parties informed of pertinent information.
Have fine-tuned analytical skills to evaluate problems and challenges and develop solutions having a determined and get to yes outcome.
Must be skilled and experienced using all Microsoft Office applications with an emphasis on Excel and Outlook.
Confident and able to pivot and adjust and adapt to changes or to make changes.
Basic Blueprint Reading Engineered drawings and specifications
Compensation starting at 46300 - 72820 depending on candidate location and experience.
The salary range represented is based on similar roles in comparable industries and the cost of labor in respective cities. Actual compensation is based on the candidates relevant experience education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.
Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.
WHY MSC
People. Collaboration. Insight. Thats how you build something that works. Built on a foundation of trust MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80 years of experience across industries MSC strives to help our customers achieve greater productivity profitability and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6500 team members achieve their potential.
OUR COMMITMENT TO YOU
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay we have a comprehensive benefits program to support you and your familys health well-being and financial future. We offer dynamic healthcare plans generous 401K and stock purchasing programs tuition reimbursement opportunities and paid time away for holidays vacations and illness. Visit our page for a better look at our extensive benefits Your Future Benefits.
You will also have the opportunity to join our Associate Inclusion Circles Women Pride Black Generational Veterans HOLA and Able. These circles are open to all associates and are designed to promote awareness collaboration and respect.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
At MSC we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race color religion age sex national origin disability protected veteran status sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process applicants are asked to make their needs/requirements known.
Please note that MSC uses electronic monitoring and system logs in its workplace including monitoring of Company-provided systems and collaboration tools as permitted by applicable law.