Account Manager II
PRIMARY FUNCTION / PRIMARY GOALS / OBJECTIVES
The Account Manager serves as the primary liaison between the Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency s creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.
KNOWLEDGE / SKILLS
" Maintain knowledge of guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
" Possess a thorough understanding of their accounts (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
" Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
" Demonstrate critical creative thinking and problem solving skills.
" Demonstrate clear and concise written and verbal communication skills.
" Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
" Demonstrate leadership in conflict resolution to facilitate effective outcomes.
" Possess ability to work in a high-volume, rapidly paced environment.
PROJECT/PROCESS MANAGEMENT
" Collaborate with the brand team in the development of creative briefs
" Recommend key promotional tactics that align with the strategy and goals of the brand.
" Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
" Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
" Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
" Develop annual forecasts.
" Conduct financial reconciliations on a monthly basis.
" Track time on a daily basis.
ACCOUNTABILITY / SCOPE
" Reports to Ad Agency Group Account Manager
" Partners with creative team on project initiatives
" Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget
" Adherence to all company-wide financial policies
QUALIFICATIONS
" Bachelor degree required
" Master s degree or equivalent related project or functional experience is desirable
" Total account management experience minimum of 4-6+ years
" Pharmaceutical industry experience preferred (both U.S. and Global)
" In-house ad agency/ad agency experience a plus
" Excellent communications skills: verbal, presentation, written
" High energy, positive, organized individual who is comfortable in a high-visibility role
" Ability to manage high volume project scope in a fast paced creative environment
" Great collaborator with ability to focus on both the big picture and small details
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.