Company ArcBest Location Orlando FL Workspace Hybrid Pay Type Salary Full-Time Job ID 28948 \t Job Description\t Account Managers grow and maintain profitable ArcBest business by selling and marketing ArcBest solutions and services to current and prospective customers. \t Responsibilities\t Develop sales strategies and a comprehensive understanding of customers\ business modelsIdentify customer challenges develop and implement solutions to create opportunitiesMake sales calls and presentations to customers of all sizesManage business relationships and entertain customersMonitor the Company\s industry competitors new products and market conditions to understand a customer\s specific needsConduct calls and face-to-face meetings with customersAggressively pursue customers using networking social media customer referrals etc.Obtain and develop new accounts utilizing Company techniques and methodsMaintain and grow expertise of ArcBest service offeringsCollaborate with customers front-line management and various ArcBest departmentsNegotiate service requirements and prices establish service packagesCreate service solutions for customers\ unique business problems and initiate pricingAssist in collection process and cargo claim prevention as neededMaintain accurate territory account information in ArcBest databaseComplete monthly sales audit reports and expense reports as company guidelines requireComplete itinerary and call report as required by Company guidelines and IRS regulationsConduct and receive phone calls and emails to identify opportunities solve problems build relationships secure profitable business and increase market shareExhibit excellent customer serviceMaintain a positive customer-focused attitude in a highly intense environmentInteract with all employees and customers in a professional and courteous mannerWork in a team setting to accomplish goalsOther duties and projects as assigned \t Requirements\t EducationBachelor\s Degree preferredRelevant experience will be considered.ExperienceTransportation industry and related sales experience preferredComputer SkillsProficient in Microsoft Office Suite.CertificationsCurrent and legal driver\s license to operate motor vehicle.Additional RequirementsKnowledge of business solutions competitors and decision makers preferredKnowledge of ArcBest company policies services computer systems and services capabilities preferredCompetenciesAccount ManagementArcBest Systems & SolutionsClient Relationship ManagementEmbracing ChallengeManaging Multiple PrioritiesNegotiatingSales Proposals and PresentationsSelling\t Other Details Work HoursGenerally Monday - Friday between 800 am - 500 pm with occasional irregular hours depending on workload and customer events.Travel RequirementsMinimal 0-25CompensationThis is a salary position paid biweekly.Variable compensation is included.\t About Us ArcBest is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground air and ocean transportation through various capacity providers including our LTL carrier ABF Freight our truckload service MoLo and our expedite fleet Panther Premium Logistics. Through our managed solutions we partner with customers to create logistics strategies that increase operational efficiencies reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack. Our technology and innovations team ArcBest Technologies provides custom-built solutions leading-edge technology and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team Wee looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.