Account Manager, Hospital Data Services

IQVIA

Durham, NC(remote)

JOB DETAILS
SALARY
$74,100–$185,200 Per Year
SKILLS
Acute Care, Biology, Clinical Research, Communication Skills, Contract Negotiation, Customer Relations, Customer Relationship Management (CRM), Customer Service Management, Customer Support/Service, Data Collection, Data Formats, FTP (File Transfer Protocol), Healthcare, Hospital, Hospital Administration, Materials Management, Medical Treatment, Microsoft Excel, Microsoft Exchange Server, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Network Integration, Patient Care, Presentation/Verbal Skills, Procurement Management, Purchasing/Procurement, Sales, Sales Management, Technical Support, Time Management, Willing to Travel, Writing Skills
LOCATION
Durham, NC
POSTED
Today

Account Manager, Hospital Data Services

IQVIA is a global leader in advanced analytics, technology solutions, and clinical research for the life sciences industry. We are currently seeking a US-based Hospital Account Manager to support recruitment and engagement of short-term acute care hospitals and Integrated Delivery Networks (IDNs) for participation in the IQVIA Hospital Data Exchange Program. This role plays a critical part in expanding hospital participation while delivering high-quality customer support and relationship management.

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Primary Responsibilities

  • Recruit short-term acute care hospitals and Integrated Delivery Networks (IDNs) to participate in the IQVIA Hospital Data Exchange Program at no cost to the hospital.

  • Present and educate hospital stakeholders on the value of the electronic Comparative Price Report (eCPR) and guide them through program participation requirements.

  • Leverage recruitment tools to identify and engage appropriate purchasing and materials management leaders.

  • Conduct outreach through written, phone, and virtual communications to secure hospital participation.

  • Deliver virtual presentations and training sessions via Microsoft Teams; occasional travel may be required with approval.

  • Provide timely support for technical inquiries related to FTP submissions, data formatting, and use of the IQVIA Customer Portal.

  • Serve as a trusted point of contact for participating hospitals by clearly explaining how data is collected, validated, and used.

Qualifications

  • 4+ years of experience in sales or account management within the healthcare or life sciences industry.

  • Bachelor's degree or equivalent combination of education and professional experience required.

  • Familiarity with the MedTech industry or IQVIA product categorization is a plus but not required.

  • Proficiency working across Microsoft Office Suite is required (Excel, PowerPoint, Word).

  • Experience with SalesForce is preferred, but not required.

  • Comfort working with data, technical file submissions, and web-based customer portals.

  • Strong written and verbal communication skills with the ability to engage senior hospital stakeholders.

  • Experience in sales, account management, contract negotiation, or deal closure

  • Ability to navigate complex hospital organizational structures and manage objections professionally.

  • Ability to support hospital partners across all U.S. time zones, including Pacific Time, and willingness to support outside standard Eastern Time business hours and/or limited weekend hours as needed.

Please Note: You must reside within the country where this position is posted in order to be eligible for this remote opportunity.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $74,100.00 - $185,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

EEO Minorities/Females/Protected Veterans/Disabled

About the Company

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IQVIA

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward. Healthcare is an industry designed to help humans. As a global community, we continuously invest and commit to advancing human health. To deliver value and real outcomes. To rise to the challenge to find the next breakthrough by making the most of increasingly limited resources. We are inspired by the potential and propelled by the possibilities. We share the vision to drive healthcare forward. To see how we can help accelerate progress and achievements. Others are developing these medical breakthroughs. We do our part by using breakthroughs in insights, technology and human intelligence to reimagine and deliver ways to help make them a reality. It’s bigger than better clinical trials. Or advances in technologies and analytics. Or faster insights. It’s about exploring a new path to better health outcomes via Human Data Science. It’s about harnessing the power of the IQVIA CORE™ to channel the insights, commercial and scientific depth, and executional expertise that drive maximum value for our customers. Motivated by the industry we help, we’re committed to providing solutions that enable life sciences companies to innovate with confidence, maximize opportunities, and, ultimately, drive human health outcomes forward.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1982
WEBSITE
https://www.iqvia.com/