Account Manager - Growing Global Company

Overview For 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world\'s leading multinationals.With revenues of over $400 million and more than 2,800 full-time employees, TransPerfect is the largest privately held language services provider in the world. And with more than 85 client service locations on 6 continents, TransPerfect offers 24/7/365 client service and production capabilities. We attribute our growth to the skill, aptitude, and commitment of our high caliber employees. Put simply, we hire the most talented candidates and give them the guidance, resources, and opportunities they need to grow their careers in a thriving industry.TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff's health and happiness.TransPerfect is an equal opportunity employer.For more information on TransPerfect Family of Companies, please visit our website at www.transperfect.comPosition The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.Responsibilities Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigationCreate accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other informationGenerate daily mailings to prospective clients using updated and accurate spreadsheetsCold call prospective clientsCreatively problem solve to improve current new business development strategyNegotiate rates and deadlines with prospective and current clientsEducate prospective and existing clients regarding the translation process, including TransPerfect's rates, justification for turnaround time and competitors' informationLiaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect productConsistently follow up with clients to ensure their satisfaction with delivery, quality and customer serviceResearch and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent dataPerform other special projects or duties when requiredQualifications Excellent written and verbal English communication skillsMinimum Bachelor's degree or equivalentExcellent problem solving and analytical skillsStrong interpersonal skillsEffective time managementAll your information will be kept confidential according to EEO guidelines.#J-18808-Ljbffr