Bid Analysis, Compensation and Benefits, Customer Retention/Renewal, Data Management, Develop and Maintain Customers, Documentation, Marketing, Problem Solving Skills, Project/Program Coordination, Proposal Writing, Request for Proposals (RFP), Sales, Sales Management, Sales Prospecting, Team Lead/Manager
Lockton Affinity, in Overland Park, KS, is searching for an experienced Account Manager to join our Group Benefits team. This person will be the primary service and marketing contact for an assigned book of business. Working with internal and external partners, the Account Manager will advocate for client needs and build long-term relationships that drive client success.
YOUR RESPONSIBILITIES
- Proactively cultivate Lockton Affinity's relationships with existing and prospective clients, carriers, vendors, and other providers.
- Responsible for routine service and administration, which includes responding to client inquiries, documentation and reporting, and issue resolution.
- Conduct all benefit marketing efforts, including the production of Request for Proposals, coordination of vendor response, analysis and comparison of RFP responses, and preparation of client reports with recommendations.
- Responsible for implementing client launches and renewals, including carrier involvement, employee correspondence, adherence to a project timeline, and coordination with vendor partners.
- Accurately input and maintain client information in Lockton Affinity's data management systems.
- Partner with team leaders, Producers, sales, and service associates to support the overall goals of Lockton Affinity.