Account Manager
Location: Frostproof, Florida 33843
Duration: 13 Weeks, contract (with potential for hire)
Shift Details: Tuesdays-Saturday (8:00 a.m.-5:00 p.m.)
Pay Rate: $23.00-25.00/hr
Responsibilities:
Client Engagement:
- Serving as the primary liaison for key accounts
- Conducting business reviews and delivering performance update
Routing Management:
- Reviewing and approving outbound routing decisions
- Ensuring carrier selection meets cost, service-level, and client requirements.
Performance Oversight:
- Monitoring on-time delivery, order accuracy, and inventory integrity
- Implementing corrective actions for deviations
Issue Resolution:
- Managing escalated client concerns
- Coordinating with operations to resolve service disruptions.
Strategic Planning and Reporting:
- Identifying growth opportunities within accounts
- Preparing leadership and client reporting
- Tracking trends and recommending process improvements
Qualifications:
- Bachelor's degree in an analytical field or equivalent related work or military experience
- 1 year of experience in operations, preferably in manufacturing or logistics
- Lean or Six Sigma experience
- Project management experience
- Experience with Microsoft Office (Word, Excel and PowerPoint)
- Availability to travel up to 25% of the time
- Experience in a customer-facing role
- Microsoft Project experience preferred
Category Code: JN037
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SeniorityLevel: Mid-Senior