| Location | Fort Wayne, IN |
Category: Residential Construction
Location: Fort Wayne Indiana United States
Account Manager- Home Floor Designs (HFD)
Location: Fort Wayne, IN
Department: Home Floor Designs- Jack Laurie Group
About the Role
Home Floor Designs (HFD), a division of Jack Laurie Group, is seeking a motivated and relationship-driven Account Manager to join our growing team. This role is ideal for someone who thrives in a fast-paced sales environment, enjoys building lasting customer relationships, and takes pride in delivering an exceptional client experience.
As an Account Manager, you will drive sales growth, manage customer projects from start to finish, and help create an engaging showroom experience for both residential and business clients. You will have the opportunity to work independently while collaborating closely with internal teams to ensure successful project execution and customer satisfaction.
What You'll Do
Sales & Client Relationship Management
Develop and maintain strong relationships with new and existing clients
Identify and pursue new business opportunities to grow revenue
Deliver exceptional customer service through proactive communication and follow-up
Meet and exceed personal sales and revenue goals
Build and maintain a strong customer database
Project & Bid Management
Prepare and present bids for business-to-business opportunities
Coordinate with internal teams to ensure smooth project execution
Communicate consistently with customers and operations teams throughout projects
Assist with problem-solving and issue resolution to maintain high-quality outcomes
Showroom & Customer Experience
Maintain a clean, organized, and visually appealing showroom
Assist with product displays, merchandising, and showroom presentation
Help create an engaging and welcoming shopping experience for customers
Marketing & Business Development
Promote company products and services to prospective clients
Stay informed on industry trends and competitor activity
Participate in ongoing sales training and professional development opportunities
Utilize marketing resources to support outreach efforts
What We're Looking For
Strong communication and relationship-building skills
Proven sales or account management experience preferred
Ability to work independently and manage multiple priorities
Excellent organizational and problem-solving abilities
Customer-focused mindset with attention to detail
Experience in retail, flooring, interior design, or B2B sales is a plus
Bachelor's degree or equivalent experience preferred
Work Environment
Primarily based in the showroom and customer homes
Minimal travel required
Evening and weekend availability is expected
Why Join Us?
At Jack Laurie Group, we believe our people drive our success. We are committed to building a culture centered around our core values:
Integrity- Reliably do the right thing
Accountability- Take responsibility for your actions
Candor- Be open, honest, and sincere
Teamwork- Collaborate to achieve common goals
Grit- Show determination and perseverance through challenges
If you are looking for a long-term opportunity with a growing company that values relationships, teamwork, and professional growth, we'd love to hear from you.
Details