Account Manager - Flour

Bartlett and Company

durham, NC

JOB DETAILS
SKILLS
Accounting, Accounts Receivable, Analysis Skills, Bakery, Business Administration, Business Development, Computer Skills, Contract Negotiation, Customer Relations, Customer Response, Customer Support/Service, Food Production, Food Science, Laboratory Equipment, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Manufacturing/Industrial Processes, Microsoft Excel, Microsoft Office, Microsoft Word, On Site Support, Operations Processes, Physical Demands, Product Development, Risk, Sales, Sales Management, Sales Prospecting, Sustainability, Team Player, Technical Sales, Technical Support, Transportation Planning, Work From Home
LOCATION
durham, NC
POSTED
30+ days ago

The Basics

Location: Our preferred candidate will be in NC and will live near one of our mills (Statesville or Wilsons Mills). When not visiting customers, you can expect to work from home or at the millCompensation: Competitive salary based on experienceDays/Hours: This will be mainly a day shift job but your team and customers will be working off hours, and you will have responsibility to support their needs after-hours.Software used: Microsoft Office programs, messaging appsMaterial Handled: Wheat and flour

These are just a few of the benefits you can expect from working with Bartlett:

Excellent benefits including medical, dental, vision, PTO, Holidays, Profit Sharing, and 401(k) with matchPPE provided by the companyBoot reimbursementA culture of safetyUniformed Services Time Off (USTO)Uniformed Services Differential PayA culture that appreciates team members

What you'll be doing:

Support new business development including prospecting, product development, and sales executionAssist with customer sales contract negotiation, performance, and risk managementLead company sales and service to support bakery customersProvide exceptional customer service experience with responsive and thorough communication. Field customer service inquiries responsively to ensure exceptional experienceMeet with customers on regular basis to ensure quality and service expectationsBuild and foster genuine customer relationships to support longevityProvide technical support to bakery managers to optimize product selection and performanceCommunicate flour quality parameters as needed relative to specificationsProvide leadership weekly reports on business activities including opportunities and risksAssist transportation team with planning, execution, and problem resolutionAssist accounting team with receivables as neededLead customer response team and follow-ups on performance deviationsMonitor and play an active role in ensuring compliance with food manufacturing and food product regulationsEffectively communicate sales and service objectives to all levels of the organizationWillingness to engage wheat growers on behalf of the sustainability team and ability to learn agronomic basics to assist with this task

Requirements to be successful in this position:

Bachelor's Degree in Food Science, Baking Science, Business Administration, or a related field; or equivalent combination of training and experience1-3 years of sales leadership experience preferred5 years of relevant experience in technical sales or service within food industryFood manufacturing knowledge of processes and operations related to milling and baking industry is preferredExcellent computer skills, including Excel, Word, and OutlookAbility to adapt to changing demands and prioritiesStrong analytical skills in the evaluation of situations, priorities and project demandsAbility to work well in a team environment promoting Company valuesAgronomy knowledge a plus

Physical Requirements:

This job is not overly physically strenuousYou must be able to sit and/or stand and operate lab equipment and to utilize computersOccasionally, you will need to lift, push and pull up to 50 pounds and occasionally moreAble to ascend and descend stairsThis job is mainly in a controlled-atmosphere environment, indoors in an office building, but you will have frequent exposure to outdoor and processing areas of facilities

About the Company

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Bartlett and Company