Account Manager

ACCOUNT MANAGER Full-Time | Remote | Reports to: Director of Revenue

ABOUT APEXDROP Most influencer marketing is paid actors reading scripts. Over a decade ago, ApexDrop built the opposite: 20,000+ vetted creators who choose the products they genuinely want to try. No payments, no scripts - just real content that drives real results. Brands like Corona Premier, Ellsworth Creamery, Fresh Express, and Moose Toys trust us to deliver it at scale. As AI-generated content floods the market, brands need authentic human voices more than ever. Weve been building exactly that for years. This is our moment - and were hiring the team to match it. THE ROLE This is a pure account management position. No operations. No campaign building. Your job is relationships and revenue. Youll own a portfolio of brand clients and be responsible for keeping them happy, growing their investment, and making sure nobody falls through the cracks. You get paid because people buy more - its that simple. Youll be the primary point of contact for your clients from onboarding through renewal. Youll run recurring check-ins, present campaign results, identify growth opportunities, and convert pilot clients into long-term always-on partners. When things go sideways, youll be the first to know and the first to act. WHAT YOULL DO Client Relationships (This Is the Job)

Own a portfolio of brand clients as their dedicated point of contact - you are ApexDrop to them Maintain bi-weekly (minimum) recurring meetings with every client, logged and tracked Build genuine relationships with brand champions and decision-makers at every level Proactively identify and resolve issues before they become problems - no client should ever have to chase you for a response Respond to every client email within 24 hours, no exceptions

Revenue Growth (How You Win)

Convert Ignite pilot clients into Platinum ($5K/mo) or VIP ($2.5K/mo) always-on partnerships at Day 85 Drive account expansion by identifying upsell opportunities and presenting growth strategies backed by data Hit an 80%+ pilot-to-continuation conversion rate Generate referrals from satisfied clients - if they cant tell a friend about us, you havent done your job yet Assume renewal. Assume partnership. Act like its already a done deal - because it is if youve done the work

Campaign Oversight (Strategic, Not Operational)

Present campaign results and ROI reports during review calls, translating data into strategic recommendations Coordinate with the campaign operations team to ensure deliverables and timelines are met Share Quick Wins and success stories throughout the campaign lifecycle to reinforce value Educate clients on ApexDrops methodology - the air-gap model, creative freedom, FTC compliance - so they understand why this works

WHO YOU ARE

Youve managed client accounts before and you were the person clients asked for by name. You have 2+ years of account management, client success, or relationship-driven sales experience. Youre organized to a fault. You dont drop balls. Every client has a cadence, every touchpoint is logged, and nothing slips through the cracks. Youre a communicator, not a hider. When something goes wrong, your instinct is to surface it immediately, not bury it. Transparency isnt a value to you - its a reflex. You can sell without being salesy. You understand that the best upsell is a client who genuinely trusts you and sees the value in doing more. Youre comfortable with technology. We use HubSpot, Asana, AI tools (Claude), SendBlue, and Google Workspace daily. You dont need to be an expert, but you cant be afraid of learning. You thrive in small teams. Theres no hiding here. Your work is visible, your impact is measurable, and your contributions matter every single day.

NICE TO HAVE

Experience in influencer marketing, social media marketing, or adjacent digital marketing fields Experience with CPG brands or retail (Walmart, Target, Meijer, etc.) Familiarity with HubSpot CRM Background as an executive assistant, agency account lead, or client-facing consultant Based in Erie, PA area (not required)

COMPENSATION & BENEFITS

Base salary + commission tied to retention and account growth Health, dental, and vision insurance 401(k) with profit sharing Paid holidays and PTO Remote flexibility with optional in-office collaboration in Erie, PA A team that actually likes each other and a CEO who will fight for you if you fight for the mission

WHY APEXDROP We make #art, not #ads. What we do at ApexDrop feeds families, creates jobs, and helps brands win. When you help a client grow, youre helping entire teams and communities thrive. Thats not a tagline - its what drives everything we do. The influencer marketing industry is at a crossroads. AI-generated content is flooding the market, and brands are desperate for authentic human voices they can trust. ApexDrop is positioned to lead that shift. If you want to be part of something that matters - and grow with a company thats on the edge of something big - we want to hear from you.

HOW TO APPLY Submit your resume through our BambooHR/Indeed listing. In your cover letter or application, tell us about a client relationship you saved or grew and what you learned from it. We dont care about perfect resumes - we care about people who care. ApexDrop LLC is an Equal Opportunity Employer.