Account Manager, Employee Benefits

Join National Insurance Services (NIS), a specialty division of Gallagher Benefits, serving more than 3,000 public sector employers across 40+ states. As an Account Manager, you'll build trusted client relationships, provide strategic benefits guidance, and help public entities navigate complex employee benefits programs while reducing risk and administrative challenges. You'll support client retention, identify growth opportunities, and collaborate closely with internal teams, broker partners, and insurance carriers.

You'll serve as the primary contact for clients across Nebraska, Iowa, and South Dakota, helping them manage benefit programs and improve plan administration. Through regular client meetings and Best Practice reviews, you'll identify potential risks, recommend solutions, and support long-term client success.

Key responsibilities include:

• Managing client relationships and service needs
• Conducting Best Practice and plan administration reviews
• Serving as a liaison between clients, brokers, carriers, and administrators
• Supporting renewals, rate reviews, and plan changes
• Identifying cross-sell opportunities
• Performing needs analyses and gap assessments
• Delivering benefit education and presentations
• Explaining insurance concepts and plan provisions to employers and employees

Required: Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. License required. Able and willing to travel approximately 25% of the time.

Preferred:

• HR professionals, especially within the public sector
• Insurance carrier representatives with ancillary benefits experience
• Insurance brokers or account managers seeking flexibility, travel, and growth opportunities

Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues.

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At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)