Responsibilities:Manage customer accounts and maintain strong relationshipsReceive and process customer purchase ordersFollow up on orders, delivery dates, and customer requestsCommunicate with production and other departmentsProvide customers with order status updatesMaintain accurate customer and order informationHelp resolve customer questions or concernsQualifications:Strong communication and customer service skillsOrganized with excellent attention to detailComfortable working in a fast-paced manufacturing environmentProficient with email and basic computer programsManufacturing or machine shop experience is a plus This position will serve as a primary point of contact for customers and help manage orders from start to finish.