Account Manager Corporate Business Development

Location Detroit MICleveland-Cliffs Tooling and Stamping has an immediate opportunity for a Account Manager Corporate Business Development in our Novi Michigan Office. The Account Manager Corporate Business Development will act as a point of contact for their clients. They will build long-lasting mutually beneficial relationships with their contacts always striving to find the products which best fit the individual needs of the client and the customer. They also aid internal departments by collecting information such as sales leads or testimonials assisting in the processing and analysis of client data and complaints and identifying industry and customer trends. The Program Manager Corporate Business Development is responsible for the identification and development of new strategic customers that align with Cleveland Cliffs core values. To succeed in this position Account managers should have exceptional communication computer and problem-solving skills. An Account Manager should be resourceful analytical adaptable and organized with the ability to build rapport with clients.The ideal candidate will have prior experience be self-motivated and thrive in a fast-paced work environment. We offer an excellent compensation and benefits package and career advancement opportunities. Summary of ResponsibilitiesIdentifying and developing new key customers as well as developing opportunities with select current customer base.Target immediate takeover opportunities to backfill existing Hot and Cold stamp open capacity.Develop key opportunities in support of CCTS business planCommunicating with clients to understand their needs and explain CCTS product value.Building and maintaining relationships with clients based on trust and respect.Collaborating with internal departments to facilitate client need fulfillment.Keeping accurate records pertaining to opportunities and account notes.Maintaining updated knowledge of company products and services.Resolving complaints and preventing additional issues by improving processes while maintaining customer relationships.Identifying industry trends and opportunities that provide growth for CCTS.Acting as a client advocate with a focus on improving the buyer experience.Minimum QualificationsExceptional verbal and written communication skills.Ability to collect track and analyze large amounts of data.Adaptability and strong problem-solving skills with excellent active listening skills.Ability to build rapport and collaborate with others within the company and externally.Understanding of consumercustomer behaviors and industry trendsSupport existing book of business while furthering growth with southern divisions located in Alabama Tennessee KentuckyPreferred Qualifications5-7 years in B2B account management or sales in automotiveindustrial manufacturing-ideally with exposure to stamping hotcold metal forming materials supply or Tier 1Tier 2 environments.Demonstrated producttechnical acumen around hot and cold stamped components value streams e.g. forming tooling finishing and material supply dynamics.Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials direct reduced iron and ferrous scrap to primary steelmaking and downstream finishing stamping tooling and tubing. We offer an excellent total compensation package including top pay with variable compensation opportunity health insurance retirement plan education assistance paid time off and more.Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process please send an e-mail tocareersclevelandcliffs.comor call 1-312 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.Cleveland-Cliffs Inc. is an equal opportunity employer - MFVeteranDisability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.