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Account Manager - Commercial Lines (Gilbert, AZ)

Robertson Ryan & Associates

Gilbert, Arizona

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JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Billing, Business Growth, Communication Skills, Customer Support/Service, Direct Sourcing, Establish Priorities, Identify Issues, Insurance, Insurance Sales, Marketing, Microsoft Office, National Sales, Organizational Skills, Presentation/Verbal Skills, Property and Casualty Insurance, Proposal Writing, Recruiting/Staffing Agency, Sales, Sales Management, Small Business, Strategic Planning, Time Management, Writing Skills
LOCATION
Gilbert, Arizona
POSTED
4 days ago
Join a Top Workplace and Top 100 US Insurance Agency!

Founded in 1960, Robertson Ryan Insurance offers a broad range of solutions for Business, Benefits and Personal Insurance. We serve as Trusted Advisors for more than 40,000 clients from small businesses to national accounts in all industries. With over 340 team members and 135+ insurance companies we are the 58th largest privately held agency in the nation and we are 1 in only 35 Elite US Agencies recognized by Insurance Business America. Our culture is dynamic, fun and most associates have worked with RRA for over a decade. It’s an exciting time to be a part of a growing firm.

Commercial Lines Account Manager:

As an experienced Account Manager in Commercial Lines, you will have the primary responsibility of managing customers' service needs. Provide proactive day to day client service by responding to client inquiries and issues in a timely manner. Create new and renewal proposals for prospects and clients. Serving as the customer’s sounding board, and liaison for insurance needs, you will help prepare, deliver, and maintain their custom insurance programs.
 
This position supports our Gilbert, AZ (Ensign) location. On site or Hybrid. 
 
Major Responsibilities:
  • Responsible for client service. Respond timely to client service requests as well as identify problems and develop strategic solutions.
  • Manage communications for new business quotes, renewals, policy changes, audits and billing.
  • Understand complex exposures including specialty product lines.
  • Prepare applications, proposals and related items for existing and new business.
  • Organize and prioritize workflows for assigned book(s) of business.
  • Provide expert professional support to our Agent Owners and help grow and retain business.
  • Assist with client management system and support administrative tasks and marketing projects.
  • Work with sales professionals to review client exposures, loss experience, current coverages and recommend appropriate products and services on an annual basis.
  • Utilize the agency management systems in an accurate and timely manner to enter and maintain all pertinent information.
Knowledge, Skills and Abilities:
  • 10+ years prior professional experience in Commercial Insurance service working with “middle market” to "large market" sized clients with a record of providing an exceptional experience.
  • Experience handling a large Generalist book of business (preferred).
  • Excellent presentation skills, including verbal and written communication.
  • Strong organizational, time management skills and strong analytical, judgment, and decision-making skills.
  • Proficient in MS Office Suite.
  • Licensed in Property & Casualty Insurance
  • Applied Epic experienced preferred.
  • AZ Marketplace knowledge (Preferred). 
  • This position supports our Gilbert, AZ (Ensign) location.  On Site or Hybrid. 
EEO/AA Statement: Robertson Ryan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Attention to all Recruiting Agencies: Recruitment at RRI works on a direct sourcing model. We will contact agencies directly if needed. RRI is not responsible for any related fees for resumes submitted to job postings, our employees or any other part of our company.

 

About the Company

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Robertson Ryan & Associates