Account Manager

Account Manager

Are you someone who enjoys building relationships, solving business challenges, and helping clients succeed? Do you thrive in a fast-paced, collaborative environment where curiosity and continuous learning are valued?

As an Account Manager at Equilar, you'll serve as a trusted advisor to executive HR, Legal, and C-suite leaders at many of the world's largest companies. You'll help clients maximize the value of our market-leading SaaS platform while driving long-term partnerships and business growth.

If you're intellectually curious, customer-focused, and excited by the opportunity to work with senior executives, we'd love to meet you.

What You’ll Do

As an Account Manager, you'll own a portfolio of approximately 75–100 enterprise accounts and be responsible for delivering an exceptional client experience from onboarding through renewal.

Key responsibilities include:

• Build trusted relationships with executive HR, Legal, and C-suite stakeholders.
• Deliver outstanding client service that drives customer satisfaction and long-term retention.
• Proactively monitor account engagement, identify opportunities to increase platform adoption, and resolve client challenges.
• Lead product training and ongoing education to help clients maximize the value of their subscriptions.
• Manage annual renewals for a seven-figure book of business.
• Identify and close upsell and cross-sell opportunities that expand client partnerships and support company growth.
• Partner closely with Product, Research, Marketing, and Sales teams to deliver an exceptional customer experience.

What Makes Someone Successful Here?

Our most successful Account Managers come from a wide variety of backgrounds—including client services, SaaS, sales, consulting, HR, finance, and legal technology.

The qualities they share are:

• Genuine curiosity about business and corporate leadership.
• Strong communication and relationship-building skills.
• Coachability and a growth mindset.
• A proactive, solutions-oriented approach to serving clients.
• The ability to quickly learn complex products and industries.

Our work sits at the intersection of executive compensation, corporate governance, leadership, and business strategy. Staying informed about the business world—whether through industry publications, podcasts, or financial news—helps our Account Managers become trusted advisors to senior executives.

Our onboarding program is frequently described as a "mini-MBA," providing the knowledge and confidence needed to excel in the role.

Learning & Career Development

You'll benefit from:

• Comprehensive training in executive compensation, corporate governance, and our SaaS platform.
• Weekly one-on-one coaching with experienced leaders.
• Cross-functional collaboration with Product, Marketing, and Research teams.
• Direct exposure to executive decision-makers at Fortune 500 companies.
• Ongoing opportunities to develop both business acumen and leadership skills.

Preferred Qualifications

• Bachelor's degree or equivalent military or professional experience.
• Experience in account management, client success, customer success, client services, inside sales, HR, or executive compensation.
• Experience in SaaS, enterprise software, HR technology, legal technology, financial services, or data and research businesses is preferred.
• Strong interpersonal, organizational, and communication skills.
• A passion for learning and helping clients achieve measurable business outcomes.

About Equilar

Equilar is dedicated to the idea that better leaders make better companies. We help leaders and companies improve by providing information and tools that strengthen corporate governance, enable broader and deeper board searches, and build bridges between people at the top.

With offices in the Bay Area, Chicago, and New York City, Equilar’s award-winning suite of online databases is the first choice for companies seeking corporate governance and executive relationship intelligence solutions. From global conglomerates to Silicon Valley startups, companies of all sizes rely on Equilar for critical governance data and analyses. Equilar clients include 75% of the Fortune 500, institutional investors representing over $20 trillion in assets, and leading advisory firms. These clients all rely on Equilar to provide insight into corporate America's top leadership.

Equilar’s work is featured regularly in The Wall Street Journal and The New York Times, on CNBC, and in other leading media outlets.

Why Join the Equilar Team?  

Financial Strength. Our business is built on a profitable, subscription-based model with high client retention rates. We take pride in our disciplined fiscal approach and have consciously avoided the financial irresponsibility that has taken down many startups in Silicon Valley during our 21-year history.  

Performance-Driven Culture. We come from diverse backgrounds and top universities with proven track records of success. We seek top-quartile performers who strive to be the best at everything they do. We are employee-owned and reward our top performers with a unique profit-sharing program.  

Great Career Opportunities. We offer plenty of opportunities for those passionate about career advancement and developing a broad skill set. Our comprehensive training and development program provides all employees with an annual allowance and paid time off for training and development.  

In Summary. We offer the energy and ambition of a startup and the stability and benefits of a publicly-traded company. We are growing rapidly and looking for exceptional talent who share our values to join our team and help take our business to the next level.  

Compensation & Benefits

On-Target Earnings: $70,000–$100,000 (base salary, commission, and bonus).

We also offer a competitive benefits package, professional development investment, and profit-sharing opportunities.

An overview of our benefits can be found on our careers page: www.equilar.com/careers

Additional Information

• This position is based in our Chicago office.
• Employees work in-office Monday through Thursday.
• This position is not eligible for visa sponsorship.

If you're excited to build meaningful client relationships, develop expertise in a highly specialized industry, and grow your career alongside an ambitious, collaborative team, we encourage you to apply.