We are supporting our client on a search for an Account Manager who will own a book of business and grow it. This is a high-trust seat for a relationship-driven seller who is great in front of customers and rigorous behind the scenes.
You will work hybrid out of a beautiful Chicago office with the rest of the GTM team. We are open to early-career AMs, senior CSMs ready to step into commercial work, and strong AEs who want a quota with retention in the mix.
Responsibilities
- Own a book of business and serve as the primary contact for accounts
- Run renewals, upsells, and expansion conversations end to end
- Build quarterly account plans and review them with leadership
- Coordinate with CS, support, and product to resolve customer needs
- Hit revenue retention and growth targets
- Document feedback and surface trends back to the business
- Identify advocates and reference customers
Requirements
- 2 plus years of account management, sales, or customer success experience
- Strong relationship-building and follow-through
- Comfort with CRM, contracts, and renewal motions
- Clear written and verbal communication
- Hybrid presence in the Chicago office at least two days per week
- Bachelors degree preferred but not required
Benefits
- Hybrid work environment with a great downtown Chicago office
- Competitive base salary plus uncapped commission
- Medical, dental, and vision insurance
- 401(k) with employer match
- Generous paid time off, paid holidays, paid parental leave
- Annual learning and development stipend
- Commuter benefits and catered lunches