Account Manager

Growth & Career ProgressionRapidly growing global flexible packaging company Experience in account management, outside sales, customer success, or business development, preferably within packaging, printing, manufacturing, industrial products, or a related B2B environment. The company's account management team plays a critical role in maintaining long-term customer partnerships, identifying opportunities for expansion, and ensuring clients receive exceptional support throughout the packaging lifecycle.

• Manage and grow a portfolio of existing customer accounts, serving as the primary point of contact for client needs and business objectives.
• Build strong, long-term relationships with customers to drive retention, satisfaction, and revenue growth.
• Identify opportunities to expand business within existing accounts through new products, increased volume, and additional packaging solutions.
• Collaborate with internal teams including operations, production, customer service, and estimating to ensure projects are delivered accurately and on time.
• Consult with customers on packaging specifications, artwork updates, production timelines, and product launches.
• Monitor account performance, sales activity, and customer trends to develop strategic growth plans.
• Resolve customer issues proactively and provide a high level of service throughout the order lifecycle.
• Maintain accurate account records, forecasts, and pipeline activity within the company's CRM system.
• Conduct regular business reviews with customers to identify challenges, opportunities, and areas for partnership expansion.
• Meet or exceed revenue, retention, and account growth targets while supporting overall business objectives.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Growth & Career ProgressionRapidly growing global flexible packaging company

• Experience in account management, outside sales, customer success, or business development, preferably within packaging, printing, manufacturing, industrial products, or a related B2B environment.
• Strong relationship-building skills with the ability to earn trust and become a valued partner to customers.
• Commercial mindset with a proven ability to identify upselling, cross-selling, and account growth opportunities.
• Excellent communication and presentation skills, capable of engaging with stakeholders at various levels of an organization.
• Ability to manage multiple projects, priorities, and customer requests in a fast-paced environment.
• Problem-solving mentality with a focus on finding solutions and delivering a positive customer experience.
• Experience working cross-functionally with operations, production, customer service, and supply chain teams.
• Self-motivated, results-oriented, and able to work independently while contributing to a collaborative team culture.
• Proficiency with CRM systems and a disciplined approach to account planning, forecasting, and pipeline management.

This organization is a fast-growing leader in the flexible packaging industry, specializing in high-quality digitally printed packaging solutions for brands across food, beverage, pet food, health & wellness, nutraceutical, and consumer goods markets. The company helps emerging and established brands bring products to market quickly by offering short production runs, rapid turnaround times, and customizable packaging options that traditional packaging manufacturers often struggle to provide.

Unlike conventional packaging providers that require large minimum order quantities and lengthy production timelines, this company leverages advanced digital printing technology to deliver flexible packaging with greater speed, flexibility, and cost efficiency. Their solutions enable customers to launch new products, test new markets, update branding, and scale production without carrying excessive inventory or committing to large print runs.

The organization operates multiple manufacturing facilities throughout North America and internationally, creating a broad production footprint that allows it to serve customers efficiently while maintaining high service standards. Its culture is entrepreneurial, innovative, and customer-focused, with a strong emphasis on helping brands grow through strategic packaging partnerships rather than simply acting as a packaging supplier.

From a sustainability perspective, the company invests heavily in environmentally responsible packaging solutions. The business works to reduce waste through digital production processes and continually develops packaging options that align with evolving sustainability initiatives and customer demands.

For professionals considering an opportunity with the company, the environment offers exposure to a high-growth segment of the packaging industry. Employees work with a diverse customer base ranging from startup brands to well-established consumer packaged goods companies, providing significant opportunities to develop expertise in packaging, manufacturing, and consultative sales.

The organization's success is driven by its ability to combine technology, manufacturing excellence, and customer service. Team members are encouraged to think creatively, solve customer challenges, and contribute to the company's continued expansion. The culture rewards initiative, collaboration, and a results-oriented mindset, making it an attractive environment for sales and account management professionals who enjoy building relationships and helping customers achieve business growth.

The company's account management team plays a critical role in maintaining long-term customer partnerships, identifying opportunities for expansion, and ensuring clients receive exceptional support throughout the packaging lifecycle. By partnering closely with customers, account managers help brands navigate product launches, packaging updates, inventory planning, and growth initiatives while acting as trusted advisors.

Overall, the company offers an opportunity to join an innovative manufacturer that is transforming the way brands source and manage flexible packaging. Its combination of rapid growth, advanced technology, customer-centric culture, and commitment to innovation makes it a compelling destination for professionals seeking long-term career advancement within the packaging and manufacturing sector.

• Competitive base salary with performance-based bonus opportunities.
• Opportunity to join a rapidly growing packaging and manufacturing organization with strong market momentum.
• Established customer accounts, allowing you to focus on relationship building and account growth rather than solely hunting for new business.
• Career progression opportunities within sales, account management, and leadership as the company continues to expand.
• Exposure to innovative digital printing and flexible packaging solutions that are transforming the packaging industry.
• Collaborative and entrepreneurial culture where employees are empowered to make an impact.
• Comprehensive benefits package, including health, dental, vision, and retirement offerings.
• Work with a diverse portfolio of consumer brands across food, beverage, pet food, health & wellness, and consumer goods markets.
• Opportunity to become a trusted advisor to customers and play a key role in their growth and success.