Account Manager

We are seeking a dedicated Account Manager to join our Marketing department at Student Medicover. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and expectations exceeded.

Your main duties will include collaborating with internal teams to develop effective marketing strategies, managing client accounts, and providing exceptional customer service. You will serve as the primary point of contact for clients, addressing any inquiries or concerns promptly and professionally.

The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for delivering results. If you are a proactive team player with a background in account management and a desire to work in a dynamic environment, we would love to hear from you!

Responsibilities

• Develop strategies to increase sales efficiency.

• Be patient and listen actively during conversations for sales opportunities and customer needs.

• Adapt in a dynamic and changing environment and be an advocate for our customers and company.

• Drive sales revenue for the company and increase customer satisfaction.

• Identify and generate new business or sales opportunities through cold calling and cold mailing.

• Provide insights for the new market as the company continues to grow.

• Lead with energy, enthusiasm, and a positive attitude in a fast-paced and competitive environment.

• Think critically and collaborate with the sales team to enhance overall performance.

Requirements/Qualifications/Skills

• Bachelor’s degree or above

• Bilingual in English and Mandarin is preferred

• Strong interpersonal communication skills

• Work well under pressure and meet demanding deadlines

• Ability to grow into a position to lead, motivate, and train teams

• Demonstrated ability to work and collaborate within a team

• Strong time management and organization skills

• Familiarity with the unique pressing environment in a startup company

• Extensive experience with social media platforms including but not limited to WeChat, Facebook, Line, Weibo, WhatsApp, etc.