| Location | CA (Remote) |
| Salary | $85,000–$105,000 Per Year |
HomeAboutServicesSustainability
Amtec
Careers
Contact
Login
Back to Careers
Account Manager
Remote
Full-time
$85,000 - $105,000 USD (base) + commissions
Description
Own strategic relationships with MSO, ISP, utility, and enterprise clients-driving renewals, expansions, and customer satisfaction across nationwide fiber, HFC, and small-cell programs. Partner cross-functionally (Engineering, NOC, Field Ops) and leverage our AWiPS platform to surface insights, protect SLAs, and deliver measurable outcomes. Remote, with occasional client travel.
Key Responsibilities
Own post-sale relationships, QBRs, health checks, and executive alignment
Drive renewals and expansions; build multi-year account plans and forecasts
Translate customer goals into scoped SOWs and delivery roadmaps
Coordinate with NOC/Engineering/Field Ops to maintain SLA and solve escalations
Leverage AWiPS dashboards to surface trends, risks, and capacity signals
Collect Voice-of-Customer; inform product/operations improvements and case studies
Requirements
4+ yrs B2B account management in telecom/broadband, MSO, or network services
Working knowledge of fiber/PON, DOCSIS, and access/transport concepts
Proven track record achieving renewal/expansion targets and net revenue retention
Fluency in SOW/MSA/SLA mechanics; comfortable with pricing and margin analysis
CRM proficiency (Salesforce/HubSpot) and data-driven reporting skills (Excel/Sheets)
Excellent written client comms (QBR decks, incident/health reports); travel up to 15%
Benefits & Perks
100% remote + home-office & fiber-internet stipend
Comprehensive medical/dental/vision; 401(k) with 5% company match
Quarterly commission/bonus plan tied to NRR and CSAT
Annual learning budget and industry event travel
25 days PTO + 10 company holidays
Apply for this Position
Position
Account Manager
Location
Remote
Salary Range
$85,000 - $105,000 USD (base) + commissions
Apply via Email
HR Contact
[email protected]
Questions?
For questions about this position or the application process, feel free to reach out to our HR team.
[email protected]
Equal Opportunity Employer
Amtec is committed to diversity and inclusion in the workplace.
Amtec
Connecting North America-one gigabit at a time.
Founded 1972 • 350+ employees
Services
Company
Contact
902 Clint Moore Rd #235
Boca Raton, FL 33487
(561) 999-9101
[email protected]
2025 Amtec, LLC. All rights reserved.