Account Executive WC Hourly - Sales & Marketing

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Account Executive will play a critical role in fortifying and expanding WinCraft's presence across collegiate and general retail channels.

ROLE OVERVIEW

The Account Executive is responsible for strengthening and growing WinCraft's marketplace presence through strategic sales channels, including collegiate retailers and general retail stores. This role owns the full sales lifecycle — from lead generation and account development through long-term account management — with a primary focus on cultivating mutually beneficial programs that drive growth and profitability within WinCraft's established policies. The Account Executive delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

• Strengthen internal relationships across the WinCraft team by serving as a reliable, collaborative partner who upholds shared standards and contributes to a high-performing sales culture.
• Participate actively in process improvement initiatives aimed at enhancing the service experience for both external and internal customers.
• Support cross-functional alignment by ensuring clarity around company objectives, selling initiatives, product goals, and special booking targets.

Fan & Customer Impact (Obsessed with Fans)

• Cultivate and maintain robust, professional relationships with customers and buyers through phone, Zoom, and in-person sales meetings, managing a high volume of daily interactions with professionalism.
• Foster on-campus business relationships with college departments and organizations — including bookstores, Athletics, Alumni, Endowment, Admissions, and Student Services — to deepen WinCraft's presence in the collegiate channel.
• Understand vendor guides and agreements thoroughly to meet and exceed customer expectations effectively.
• Provide leadership, support, and follow-up on areas of concern, troubleshooting business issues and proactively escalating potential problems to leadership.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Identify, communicate, and respond to market trends within respective territories, integrating insights proactively into sales planning and execution.
• Develop, articulate, and document business strategies presented via sales dashboards to the top 25 account base and other identified key accounts.
• Demonstrate in-depth knowledge of WinCraft's properties and products, leveraging that expertise to optimize sales potential across each property and product line.
• Maintain awareness of competitive activity and escalate business concerns to leadership when necessary, informing strategic adjustments.

Ownership & Execution (Determined & Relentless Mindset)

• Achieve or surpass territory sales targets as outlined by management on a monthly and annual basis.
• Conduct quarterly business travel for in-person sales meetings, particularly with top 25 accounts, as specified and approved.
• Handle special pricing requests proficiently using the quote process within company policies, and complete all necessary paperwork and reporting to leadership on schedule.
• Adhere strictly to all policies, procedures, and restrictions established by management concerning Licensed Properties, and comply with all procedures outlined by WinCraft's leadership team.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

• One to two years of professional experience in customer service or a related sales role.
• Strong interpersonal and customer service skills with the ability to present a positive, effective professional image to internal and external customers.
• Proven ability to manage a high volume of calls and/or emails daily with focus and professionalism.
• Demonstrated ability to multi-task and thrive in a challenging, fast-paced environment, working both independently and collaboratively.
• Proven track record of meeting deadlines and managing competing priorities effectively.
• Familiarity with CRM systems and practices.
• Physical ability to maintain focus for extended periods, utilize a computer continuously, and sit and stand continuously as required by the on-site nature of this role.

Education:

Bachelor's Degree preferred.

WORK LOCATION

On-site: Your work location will be onsite in Winona, Mn.

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset

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