Account Coordinator

Careerscape is recruiting on behalf of our client, a growing agency in the Wilmington area, for a Senior Account Coordinator to help manage and grow key client relationships. This is a great opportunity for a detail-oriented client-services professional to take on more ownership, working directly with account managers and clients to keep campaigns and projects moving smoothly from kickoff to delivery.

Day to day, you will juggle multiple client accounts at once, tracking timelines, coordinating internal teams, and making sure nothing falls through the cracks. The role suits someone who thrives on organization and communication, enjoys being the connective tissue between client expectations and internal execution, and is looking to grow into a client-facing account management career.

Responsibilities

• Serve as a key point of contact for assigned client accounts
• Coordinate timelines, deliverables, and approvals across internal teams
• Prepare and maintain status reports, project trackers, and client decks
• Support account managers in developing account strategies and plans
• Monitor project budgets and flag scope changes proactively
• Schedule and help facilitate client meetings and internal check-ins
• Draft client-facing communications, recaps, and follow-up materials
• Troubleshoot day-to-day account issues and escalate when needed
• Maintain accurate records in the CRM and project management systems
• Mentor junior coordinators and support onboarding of new team members

Requirements

• 3 to 5 years of experience in account coordination, client services, or a related role
• Bachelor's degree in marketing, communications, business, or related field preferred
• Strong written and verbal communication skills
• Proven ability to manage multiple projects and deadlines simultaneously
• Proficiency with Microsoft Office and CRM or project management tools
• Experience working directly with external clients
• Excellent organizational skills and attention to detail
• Ability to work both independently and collaboratively in a hybrid environment
• Comfortable working in a fast-paced, deadline-driven setting

Benefits

• Medical, dental, and vision insurance
• 401k with company match
• Paid time off and paid holidays
• Hybrid work schedule
• Professional development and training opportunities
• Life and disability insurance
• Employee assistance program
• Collaborative and growth-oriented team culture