Overview
Elevate Reach is hiring an Account Coordinator to keep our client relationships running smoothly day to day. This is a full-time, fully remote position on our own team.
You handle client requests, track renewals, and make sure every promise we make gets kept. You work closely with our Account Managers and learn how strong client relationships turn into long-term business.
What You'll Do
- Respond to client requests by email, phone, and video
- Track renewal dates, service changes, and open items for each account
- Prepare account summaries and meeting notes
- Coordinate with internal teams to get client requests done on time
- Follow up after every client meeting with clear next steps
- Keep account records organized and current in our CRM
- Flag clients who may want more services to the Account Manager
Who Fits
- 1 to 3 years in client services, account coordination, or customer support
- Organized and dependable with follow-through
- Confident speaking with clients by phone and video
- Polished written communication
- Comfortable with a CRM and spreadsheets
- A quiet home workspace with reliable high-speed internet
- Authorization to work in the United States
What's Offered
- A full-time, fully remote position on the Elevate Reach team
- Hands-on experience managing B2B client relationships
- Training on our services and client standards
- Room to grow into account management
- Health, dental, and vision insurance
- 401(k) retirement plan
- A flexible schedule
Elevate Reach provides reasonable accommodations for qualified applicants with disabilities throughout the application and interview process. To request one, reach us through the Contact page at elevatereach.pro.