Account Associate - State Farm Agent Team Member

Erin Misurelli - State Farm Agent

  • Randolph, NJ
  • 5 days ago
  • Full-time

Highlights

ROLE DESCRIPTION: As Account Associate for Erin Misurelli - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments.

Numbers & Facts

LocationRandolph, NJ
Job TypeFull-time

Description

Benefits:
  • License Reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a close-knit team of four. Before becoming an agent, I gained firsthand experience as a State Farm team member, which gave me a strong foundation in the business and ultimately led me to agency ownership. Outside of work, I’m a proud mom of four. Family is everything to me, and I genuinely love the career and team I’ve built.

Staying connected to our community is also a big priority. I’m very involved locally, especially through my children’s sports and other community activities.

Our agency offers health benefits, licensing reimbursement, professional development, opportunities for career growth, and a strong commitment to work-life balance. We believe in giving people the support and resources they need to learn, develop, and build a rewarding career.

Our office is laid-back, easygoing, and family-oriented, with a team that genuinely enjoys working together. When hiring, I value work ethic and character over experience. I’m looking for a people person who genuinely wants to help others, brings a great attitude, and is willing to learn. If you’re hardworking, caring, and excited to grow with a supportive team, we’d love to meet you.

ROLE DESCRIPTION:
As Account Associate for Erin Misurelli - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.


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