Account Associate - State Farm Agent Team Member

Erica Bantom Martin - State Farm Agent

Philadelphia, PA

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JOB DETAILS

SKILLS

Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Marketing, Multilingual, Operations, Organizational Skills, Philosophy, Sales Management, Spanish Language, Team Player, Time Management, Training/Teaching, Underwriting

LOCATION

Philadelphia, PA

POSTED

30+ days ago

Benefits:

Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development

ABOUT OUR AGENCY:
This April marks my 28th anniversary in business, and I couldn’t be prouder of the team we’ve built. Our agency consists of seven dedicated professionals—three in the office and four remote—each bringing experience ranging from a few weeks to over a decade.

We take pride in delivering top-tier customer care and fostering a supportive work environment where teamwork is key. Our philosophy is simple: work hard, play hard. If you're looking for a career where you can grow, be part of a collaborative team, and make a real impact, we’d love to meet you!

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Erica Bantom Martin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Manage client accounts and update information in the database.
Assist clients with policy changes and inquiries.
Process insurance claims and follow up with clients on claim status.
Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.
Bilingual Spanish preferred.

Account Associate - State Farm Agent Team Member

Erica Bantom Martin - State Farm Agent

Philadelphia, PA

About the Company

Erica Bantom Martin - State Farm Agent

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