Account Associate - State Farm Agent Team Member

Bruce Baltich - State Farm Agent

Orlando, FL

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JOB DETAILS

SKILLS

Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Leadership, Licensing, Marketing, Multilingual, Operations, Organizational Skills, Spanish Language, Team Player, Time Management, Training/Teaching, Underwriting, United States Air Force (USAF)

LOCATION

Orlando, FL

POSTED

30+ days ago

Benefits:

Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:
Our agency opened in 2000 and currently has a dedicated team of ten. I’ve been with State Farm for 40 years, having served in several roles — first as an agent, then in field staff, and eventually returning to agency ownership. Insurance runs in my family; my father also worked in the industry, and my own journey has been shaped by a lifelong commitment to service and integrity. Before my insurance career, I served in the U.S. Air Force as a flight instructor, an experience that taught me leadership, discipline, and teamwork.

I hold a master’s degree and am married with four sons, as well as grandchildren and great-grandchildren — family means everything to me. That same sense of family extends into our office culture. We’re a close-knit, supportive group that works hard, celebrates each other’s successes, and truly enjoys spending time together.

Our team participates in missionary work and community outreach through our church, reflecting our shared belief in giving back. We also enjoy team dinners, outings, and even spirit week — it’s a fun, energizing way to stay connected.

We operate with old-school values and a “work hard, play hard” mindset. I’m looking for team members who are loyal, growth-minded, genuine, and driven to help others. If you’re seeking a workplace that feels like family and rewards hard work with trust, encouragement, and opportunity, you’ll fit right in here.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Bruce Baltich - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Manage customer accounts and update information in the database.
Assist customers with policy changes and inquiries.
Process insurance claims and follow up with customers on claim status.
Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.
Bilingual Spanish preferred.

Account Associate - State Farm Agent Team Member

Bruce Baltich - State Farm Agent

Orlando, FL

About the Company

Bruce Baltich - State Farm Agent

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