Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Licensing, Marketing, Operations, Organizational Skills, Reimbursement, Time Management, Training/Teaching, Underwriting
LOCATION
Orlando, FL
POSTED
30+ days ago
Benefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY: I’ve been a State Farm agent since 2012 and proudly serve the Orlando community from our office located right off Industrial Ave. As an eighth-generation Floridian, this area is truly home to me, and I enjoy building relationships with the people and businesses in our community.
I’m a proud alumna of the University of Miami—Go ’Canes! Family is very important to me, and I’m also a big dog lover. That sense of family carries into our office culture, where we focus on supporting each other and creating a positive environment.
Our team dynamic is very family-oriented and fun. Instead of traditional holiday dinners, we celebrate together with experiences like trips to Disney or Universal for our Christmas party. We believe in working hard while also making time to enjoy being together as a team.
For our team, we offer a strong focus on work-life balance and reimbursement for licensing costs to support your professional growth.
Our office culture is welcoming, supportive, and upbeat. We’re looking for someone who enjoys being part of a close-knit team, brings a positive attitude, and wants to grow in an environment where people truly care about one another.
ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Cortney Tidwell - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES:
Manage customer accounts and update information in the database.
Assist customers with policy changes and inquiries.
Process insurance claims and follow up with customers on claim status.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.