Account Associate - State Farm Agent Team Member

Andrew Mullis - State Farm Agent

  • Louisville, KY
  • 4 days ago
  • Full-time

Highlights

ROLE DESCRIPTION: As an Account Associate for Andrew Mullis - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments.

Numbers & Facts

LocationLouisville, KY
Job TypeFull-time

Description

Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a close-knit team of three. My State Farm career began right out of college, giving me years of experience in the industry before opening my own agency. I'm a graduate of Western Kentucky University and a proud parent of three.

Our agency offers health benefits, a Simple IRA, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in rewarding hard work while creating an environment where our team can grow and succeed.

Our office is fast-paced, competitive, and high-performing, but what makes us successful is how well we work together. We genuinely enjoy being a team and celebrating each other's wins. I'm looking for someone with a winning mindset who is positive, competitive, and motivated to achieve. If you thrive in a fast-paced environment and want to be part of a highly productive team, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Andrew Mullis - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.


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