ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Clint Malone - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Numbers & Facts
Location
Gulfport, MS
Job Type
Full-time
Description
Benefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Dental insurance
Health insurance
ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Clint Malone - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES:
Manage customer accounts and update information in the database.
Conduct outbound cold calls to prospective customers to introduce products or services.
Qualify leads by assessing customer needs and potential interest during initial contact.
Overcome objections and handle customer inquiries effectively to generate interest.
Maintain a high volume of calls while ensuring quality and professionalism in communication.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.