Account Associate - State Farm Agent Team Member

  • Full-time

Highlights

ROLE DESCRIPTION: As an Account Associate for Richard Skipper - State Farm Agent, you are vital to our daily business operations and customers’ success. Our agency proudly supports a variety of local charities and stays actively involved in community events and organizations throughout the year.

Numbers & Facts

LocationFlorence, SC
Job TypeFull-time

Description

Benefits:
  • Simple IRA
  • License reimbursement
  • Commission and production bonus
  • Health insurance assistance
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 1998 and currently lead a team of six. I've been with State Farm since 1986, with experience in both agency operations and the corporate side of the business. Outside of work, I enjoy traveling, surfing, hiking, following college sports, and spending time with my family.

Giving back to the community has always been a priority for me. Our agency proudly supports a variety of local charities and stays actively involved in community events and organizations throughout the year.

Our agency offers health, life, and disability insurance, a Simple IRA, paid federal holidays, additional vacation PTO, and opportunities to build a rewarding long-term career. We believe in supporting our team with benefits that promote both personal and professional well-being.

Our culture is stable, supportive, and drama-free, with a tenured team and very little turnover. I'm looking for someone who is self-motivated, driven, and takes initiative. If you're a go-getter who wants to grow with a team that values hard work and collaboration, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Richard Skipper - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
  • Bilingual Spanish preferred.