Account Associate - State Farm Agent Team Member

ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Chris Yard - State Farm Agent, your work drives our agency's growth and supports our customers' success. By proactively identifying and marketing the right products and services, you help customers make confident decisions and strengthen their protection.

Benefits:

• Simple IRA w/match
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Exton, PA and help customers with their insurance and financial services needs, including: 

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Chris Yard - State Farm Agent, your work drives our agency's growth and supports our customers' success. You build strong relationships and act as the central link between customer needs and agency resources. By proactively identifying and marketing the right products and services, you help customers make confident decisions and strengthen their protection.

RESPONSIBILITIES:

• Build meaningful customer relationships through warm, professional, and proactive communication
• Serve as the liaison between customer needs and agency departments to ensure smooth, accurate service 
• Proactively identify customer needs and market relevant products and services
• Manage inbound and outbound interactions with consistency, accuracy, and urgency
• Follow workflows, document, and meet activity expectations
• Support follow-ups, policy review meetings, and cross-sell opportunities

QUALIFICATIONS:

• Coachable, competitive, and consistent work ethic
• Strong communication: clear, professional, and customer focused
• Ability to multitask, prioritize, and stay organized in a fast-paced environment
• Sales aptitude or interest in developing sales skills
• Ability to learn insurance products, systems and workflows quickly
• Must obtain and maintain required insurance licenses and training certificates
• Successful completion of background check