Account Associate - State Farm Agent Team Member

Tyler Sonka - State Farm Agent

  • Columbia, IL
  • 2 days ago
  • Full-time

Highlights

Before becoming an agent, I spent 4.5 years as a team member and six years working in claims for State Farm, which gave me a deep understanding of both sides of the business. ROLE DESCRIPTION: As an Account Associate for Tyler Sonka - State Farm Agent, you are vital to our daily business operations and customers’ success.

Numbers & Facts

LocationColumbia, IL
Job TypeFull-time

Description

Benefits:
  • Simple IRA
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in January 2025 and currently have a team of three. Before becoming an agent, I spent 4.5 years as a team member and six years working in claims for State Farm, which gave me a deep understanding of both sides of the business.

I come from a State Farm family — my brother is also an agent. I went to Southern Illinois University Edwardsville, and outside of work I love fishing, playing golf, traveling, and catching sporting events. I’m also actively involved in the Chamber of Commerce and Rotary Club.

We offer great perks including flexibility, weekly office lunches, a Simple IRA, and Life and Short-Term Disability policies after six months. Team members also receive three weeks of vacation and eight paid sick days.

Our office culture is flexible and goal-focused. When goals are met, team members can earn additional time off. I’m looking for someone with a growth mindset, who takes initiative to learn new tactics, communicates well, and is focused on delivering excellent service. A goal-oriented, adaptive, and team-driven attitude will thrive here.

ROLE DESCRIPTION:
As an Account Associate for Tyler Sonka - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.


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