Account Administrator

Lockton Affinity, in Overland Park KS is searching for an Account Administrator. The Account Administrator will be responsible for providing customer service to internal and external customers. This Associate will support a team of Account Managers as well as answer customer inquiries, process service requests and coordinate renewal paperwork.

YOUR RESPONSIBILITIES

• Obtain and review new and existing client applications
• Prepare and submit customer requests (i.e. endorsements, certificates and loss runs)
• Support the renewal process by gathering forms and obtain missing information
• Assist customers with basic questions about their policies
• Send coverage updates to customers and follow up to ensure forms are returned
• Prepare and mail follow up letters to customers