| Location | Beachwood, OH |
| Salary | $46,000–$48,000 Per Year |
Account Administrator - Direct Hire in Beachwood, OH
Salary starts at $46,000 DOE.
We are seeking a detail-oriented and customer-focused Account Administrator to support our sales and customer service operations. This role serves as a key point of contact for customers, vendors, and internal sales teams, helping manage accounts, process quotes, coordinate orders, and ensure an exceptional customer experience.
Key Responsibilities
Serve as a primary contact for customer inquiries via phone, email, and online platforms
Respond to quote requests and assist with pricing and order management
Support the sales team with contract review, quoting, and customer follow-up
Coordinate with vendors and suppliers regarding product pricing and delivery timelines
Resolve customer concerns by collaborating with internal teams
Maintain accurate customer records and account information
Monitor inventory levels for customer-specific products
Assist with project coordination and account management activities
Perform additional administrative and customer support duties as needed
Qualifications
High school diploma required; Associate's or Bachelor's degree preferred
Previous customer service, account administration, or sales support experience required
Strong communication and relationship-building skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office, including Excel
Experience with ERP systems, procurement platforms, or other business software preferred
Technical aptitude and mechanical understanding are a plus
Blueprint reading experience is a plus
What We're Looking For
Strong organizational and problem-solving skills
Customer-focused mindset with a commitment to service excellence
Ability to work independently and as part of a team
Attention to detail and follow-through
This is an excellent opportunity for an organized professional who enjoys customer interaction, sales support, and coordinating projects in a collaborative business environment.
Pay Details: $46,000.00 to $48,000.00 per year
Search managed by: Victoria Daggett
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.