Highlights
Through National Accessory Business Development Manager-collaborate with Ford's General Office including Purchasing, Planning, Program Management, Sales, Marketing, etc. to adopt new products, sales processes, incentives/promotions, etc. This role will interact closely with a variety of internal and external partners, FADs (Ford Accessory Distributors), Marketing/Sales (Field), Parts/Service (Field), General Office, Customer Experience and leadership, to name a few.
Numbers & Facts
| Location | MI, MI |
Description
Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.
In this position...
The Accessory Sales Manager will report to the Sales and Marketing Manager (Field), and matrixed to Vehicle Personalization/Accessories National Sales and Distribution Manager (General Office). This individual will exhibit passion and enthusiasm for Accessories and vehicle customization, combined with strong sales capability. This role will be a very proactive part of Vehicle Personalization's efforts to grow Accessory sales in the Field by influencing Dealer behavior. Additionally in this role, this individual will apply the framework of the Ford Operating System (Ford OS). This individual will identify opportunities for improvement with dealer processes and talent within our dealer body. You will utilize research, dealer feedback and observation to develop best practices and create a continuous improvement process with a feedback loop to Sales and Marketing Managers and Vehicle Personalization Team. This role will interact closely with a variety of internal and external partners, FADs (Ford Accessory Distributors), Marketing/Sales (Field), Parts/Service (Field), General Office, Customer Experience and leadership, to name a few.
We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
What you'll do...
- Execute Dealer adoption of Vehicle Personalization/Accessories Sales within the Field and thus business growth for Dealers and Vehicle Personalization/Accessories various sales channels.
- Manage and support the Ford Accessory Distributor network to deliver sales and service performance
- Lead and manage Regional alignment, communication on priorities for accessories and the various initiatives
- Execute and deliver NEW "FCG" (Ford Custom Garage) sales/distribution process which includes a new way for Dealers to offer Accessories through vehicle wholesaling/unique ordering interface
- Sell and grow "Dealer Channel" (over counter sales) for Vehicle Personalization's various business portfolios-GFA (Genuine Ford Accessories), FLA (Ford Licensed Accessories) and FPP (Ford Performance Parts)
- Sell and grow "DIO" (Dealer Installed Options) through enhanced Dealer sales processes
- Sell and grow Vocational accessory packages with CVC/Elite/Ford Pro Dealers
- Support Ford's eCommerce Accessories business through enhanced Dealer and FAD (Ford Accessory Distributor) processes
- Provide service to Dealers related to accessory installation escalation issues, warranty, etc.
- Through National Accessory Business Development Manager-collaborate with Ford's General Office including Purchasing, Planning, Program Management, Sales, Marketing, etc. to adopt new products, sales processes, incentives/promotions, etc.
- Identify best practices in inclusion within the nation to share for continuous improvement.
- Assist with talent acquisition and recruitment strategies to drive Vehicle Personalization's Field Team
- Provide regular updates and communicate to local and global management on progress, challenges, and real-time feedback from stakeholders
- Collaborate with key Ford stakeholders, including the core skill teams of Field/Dealer Operations, Market Representation
- Assist with talent acquisition and recruitment strategies to drive Vehicle Personalization's Field Team
- Proactively working to understand and communicate best practices and unique regional requirements to stakeholders
- Support miscellaneous team assignments as needed.
What you'll do...
- Execute Dealer adoption of Vehicle Personalization/Accessories Sales within the Field and thus business growth for Dealers and Vehicle Personalization/Accessories various sales channels.
- Manage and support the Ford Accessory Distributor network to deliver sales and service performance
- Lead and manage Regional alignment, communication on priorities for accessories and the various initiatives
- Execute and deliver NEW "FCG" (Ford Custom Garage) sales/distribution process which includes a new way for Dealers to offer Accessories through vehicle wholesaling/unique ordering interface
- Sell and grow "Dealer Channel" (over counter sales) for Vehicle Personalization's various business portfolios-GFA (Genuine Ford Accessories), FLA (Ford Licensed Accessories) and FPP (Ford Performance Parts)
- Sell and grow "DIO" (Dealer Installed Options) through enhanced Dealer sales processes
- Sell and grow Vocational accessory packages with CVC/Elite/Ford Pro Dealers
- Support Ford's eCommerce Accessories business through enhanced Dealer and FAD (Ford Accessory Distributor) processes
- Provide service to Dealers related to accessory installation escalation issues, warranty, etc.
- Through National Accessory Business Development Manager-collaborate with Ford's General Office including Purchasing, Planning, Program Management, Sales, Marketing, etc. to adopt new products, sales processes, incentives/promotions, etc.
- Identify best practices in inclusion within the nation to share for continuous improvement.
- Assist with talent acquisition and recruitment strategies to drive Vehicle Personalization's Field Team
- Provide regular updates and communicate to local and global management on progress, challenges, and real-time feedback from stakeholders
- Collaborate with key Ford stakeholders, including the core skill teams of Field/Dealer Operations, Market Representation
- Assist with talent acquisition and recruitment strategies to drive Vehicle Personalization's Field Team
- Proactively working to understand and communicate best practices and unique regional requirements to stakeholders
- Support miscellaneous team assignments as needed.