Access Specialist – Behavioral Health | $1,500 Sign-On Bonus!
BasePoint | North Richland Hills, TX | Full-Time | On-Site
$19.00–$21.00 per hour + $1,500 Sign-On Bonus!
Make a Difference Every Day. Be Part of Someone's Breakthrough.
Looking for more than just a paycheck? What if your next job gave you the opportunity to make a meaningful difference in the lives of teens and young adults?
At BasePoint, we're helping young people navigate mental health challenges, build confidence, and move toward brighter futures. We're looking for a dependable, compassionate Access Specialist to join our North Richland Hills team and help create a safe, welcoming, and supportive experience for every patient.
Whether you have experience in behavioral health, patient transportation, youth services, or direct patient care, this could be your opportunity to turn your skills into a rewarding career.
A $1,500 Bonus Just for Joining Our Team!
We're excited to offer a $1,500 sign-on bonus, paid in three installments:
- $500 on your first paycheck
- $500 after 90 days of employment
- $500 after six months of employment
What You'll Do: More Than Transportation. A Chance to Make an Impact.
As an Access Specialist, you'll be an important part of our patient care team. You'll help ensure teens and young adults arrive safely, feel supported throughout their day, and experience the consistency and compassion they deserve.
Your day will include:
- Be a safe and trusted presence. Transport patients to and from our clinic while creating a positive, supportive experience.
- Support patients throughout their day. Provide direct supervision, encourage positive behaviors, and help maintain a safe, structured treatment environment.
- Help patients navigate challenging moments. Use trained crisis prevention and de-escalation techniques to support patient safety.
- Keep safety a priority. Complete vehicle safety checks, maintain transportation records, and ensure patients are released to authorized individuals.
- Be a team player. Partner with clinical and operations staff to support patient arrivals, dismissals, and daily clinic activities.
- Make every interaction count. Treat patients and families with dignity, patience, kindness, and respect.
You Might Be a Great Fit If You...
- Enjoy working with teens and young adults and want to make a positive difference.
- Are patient, dependable, and able to remain calm under pressure.
- Take pride in being a safe, responsible driver.
- Communicate well and enjoy being part of a team.
- Understand the importance of consistency, professionalism, and maintaining appropriate boundaries.
- Are interested in building a career in behavioral health or mental healthcare.
What You'll Need
- High school diploma or GED.
- Valid Texas driver's license with a clean driving record.
- Ability to successfully complete required CPR and crisis prevention training before patient contact.
- Ability to meet required background screening, driving, and job-related safety requirements.
- Flexibility to work schedules that support patient transportation and clinic operations.
Experience in behavioral health, mental health services, patient transportation, youth programs, or direct patient care is a plus!
Why Choose BasePoint?
At BasePoint, we believe the people who care for our patients deserve to feel cared for, too.
Here's what you can look forward to:
- Competitive Pay: $19.00–$21.00 per hour
- $1,500 Sign-On Bonus
- Health & Wellness: Medical, dental, and vision insurance
- Financial Benefits: 401(k) and Health Savings Account
- Protection & Peace of Mind: Life insurance, AD&D, short-term and long-term disability, and supplemental insurance options
- Time to Recharge: Paid Time Off, 7 paid holidays, and 2 floating holidays
- Additional Support: Employee Assistance Program
- Meaningful Work: The opportunity to make a difference in the lives of teens, young adults, and their families
- Team Culture: A collaborative environment built on compassion, accountability, and supporting one another
Your Work Matters Here.
Every safe ride. Every encouraging word. Every moment of patience. Every time you help a young person feel supported.
It all makes a difference.
At BasePoint, our guiding question is "What Would I Want for My Family?" It's more than a core value. It's the standard we strive to bring to every patient interaction.
If you're ready for a job where your reliability, compassion, and commitment to safety can make a real impact, we'd love to meet you.
Apply today and help us create more breakthroughs, one patient at a time!