Highlights
Required Skills & Experience: Experience working in a healthcare environment At least 3 years of scheduling experience in a complex setting Strong telephone and customer service skills Patient-focused with a commitment to delivering excellent care. Additional Information: Potential for conversion to a FTE position depending on business needs.
Numbers & Facts
| Location | Philadelphia, PA |
| Job Type | Temporary, Contractor |
| Salary | $25 Per Hour |
| Company Size | 1001 - 5000 |
| Year Founded | 1999 |
| Headquarters | Union, NJ, US |
| Website | https://mindlance.com/ |
Description
Title: Access Coordinator
Unit: Ophthalmology
Duration: 3 Months contract (Possibilities of extension)
Location: Philadelphia PA 19104
Shift: 40 Shift, Days, 8:00– 4:30 /8:30 AM - 5:00 PM
Required Skills & Experience: Experience working in a healthcare environment At least 3 years of scheduling experience in a complex setting Strong telephone and customer service skills Patient-focused with a commitment to delivering excellent care
Additional Information: Potential for conversion to a FTE position depending on business needs.
Job Responsibilities
Job Summary
The Access Coordinator will contribute to the overall patient satisfaction by delivering exceptional customer service to patients, families, caregivers, providers and the community during every interaction. The scheduling duties will involve coordinating and scheduling outpatient appointments and procedures for up to three (3) of the less complex divisions.
Essential Functions:
-This position performs a variety of patient care activities, including accurate appointment scheduling and pre-registration to achieve first contact resolution and optimize patient flow.
-Collaborates with physician offices and clinical departments to coordinate services, prepare patients for their visit, and maintain all support processes.
Required Skills & Experience:
-Strong customer service experience.
-Possesses strong verbal communication skills including good voice quality, good diction and articulation.
-Demonstrates professional interpersonal skills, uses independent thinking and displays courtesy throughout the delivery of care.
Qualifications
Preferred Skills & Experience:
-Advanced scheduling/registration experience.
-Medical insurance experience.
-Call center experience.
-Knowledge terminology used by insurance and managed care health plans.
-Knowledge of functions and relationships within a hospital environment.
Required Education: -High School Diploma / GED.
Preferred Education: -Bachelor’s degree.
Skills
About Company
About Mindlance:
Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.
Mindful of the opportunity gap, we provide balanced solutions for employers and job seekers. We empower job seekers with opportunities to advance their careers and enhance their skills while elevating recruitment standards and fostering a more mindful, balanced workplace.
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
